PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
en_GB
/
help
/
tips
#This is popup help messages for the Admin Panel -> Emails -> Templates #Fields: #title - Shown in bold at the top of the popover window #content - The body of the help popover #links - List of links shows below the content #title - Link title #href - href of link (links starting with / are translated to the #helpdesk installation path) #The key names such as 'helpdesk_name' should not be translated as they #must match the HTML #ids put into the page template. --- email_templates: title: Email Templates content: > Email Template Sets are used to send Auto-Responses and Alerts for various actions that can take place during a Ticket’s lifetime. template_to_clone: title: Template to Clone content: > Choose a Template Set to clone or simply start with the stock email templates. language: title: Language content: > Select desired language for the <span class="doc-desc-opt">stock</span> <span class="doc-desc-title">Email Template Set</span>. Language packs are available on osTicket.com. links: - title: osTicket Language Packs href: https://osticket.com/download status: title: Status content: > <span class="doc-desc-opt">Enabled</span> Template Sets are available to be associated with Departments and set to the system default. Template Sets currently in-use cannot be <span class="doc-desc-opt">Disabled</span>.
[+]
..
[-] manage.helptopic.yaml
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[-] install.yaml
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[-] tickets.queue.yaml
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[-] emails.banlist.yaml
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[-] settings.tasks.yaml
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[-] settings.users.yaml
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[-] dashboard.my_profile.yaml
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[-] staff.departments.yaml
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[-] emails.diagnostic.yaml
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[-] org.yaml
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[-] forms.yaml
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[-] staff.yaml
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[-] settings.kb.yaml
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[-] staff.agents.yaml
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[-] staff.team.yaml
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[-] staff.agent.yaml
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[-] settings.autoresponder.yaml
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[-] staff.staff_members.yaml
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[-] knowledgebase.category.yaml
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[-] settings.agents.yaml
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[-] settings.alerts.yaml
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[-] manage.custom_list.yaml
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[-] emails.email.yaml
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[-] dashboard.audit_logs.yaml
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[-] staff.department.yaml
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[-] manage.api_keys.yaml
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[-] manage.pages.yaml
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[-] dashboard.dashboard.yaml
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[-] dashboard.system_logs.yaml
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[-] tasks.queue.yaml
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[-] settings.ticket.yaml
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[-] knowledgebase.canned_response.yaml
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[-] manage.sla.yaml
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[-] settings.pages.yaml
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[-] emails.template.yaml
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[-] settings.email.yaml
[edit]
[-] staff.groups.yaml
[edit]
[-] knowledgebase.faq.yaml
[edit]
[-] dashboard.staff_directory.yaml
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[-] manage.schedule.yaml
[edit]
[-] settings.system.yaml
[edit]
[-] manage.filter.yaml
[edit]