ꦫꦣꦺꦤ꧀ꦄꦤ꧀ꦠꦱꦺꦤ

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---
- 
  #Default (dynamic) form configuration. This data is used as the initial,
  #minimal data for dynamic forms that ships with the system.
  #Fields:
  #id:       Used only if associated with a help topic
  #title:    Bold section title of the form
  #instructions: Title deck, detailed instructions on entering form data
  #notes:    Notes for the form, shown under the fields
  #flags:
  #0x0001  If the form can be removed from the system
  #fields:   List of fields for the form
  #type:       Field type (short name) (eg. 'text', 'memo', 'phone', ...)
  #label:      Field label shown to the user
  #name:       Name used with the data internally. This is especially
  #useful for page and email templates, where %{ ticket.<name> }
  #will be used to retrieve the data from the field.
  #hint:       Help text shown with the field
  #flags:      Bit mask for settings & options
  ## From class DynamicFormField
  #const FLAG_MASK_CHANGE      = 0x0010;     # Type cannot change
  #const FLAG_MASK_DELETE      = 0x0020;     # Cannot be deleted
  #const FLAG_MASK_EDIT        = 0x0040;     # Data cannot be edited
  #const FLAG_MASK_DISABLE     = 0x0080;     # Field cannot be disabled
  #const FLAG_MASK_REQUIRE     = 0x10000;    # Requirement cannot be changed
  #const FLAG_MASK_VIEW        = 0x20000;    # View settings cannot be changed
  #const FLAG_MASK_NAME        = 0x40000;    # Name cannot be changed
  #configuration: Field-specific configuration
  #size:     (text) width of the field
  #length:   (text) maximum size of the data in the field
  #cols:     (memo) width of the textarea
  #rows:     (memo) height of the textarea
  #---
  id: 1
  type: U #notrans
  title: Informações de contato
  flags: 0
  fields:
    - 
      type: text #notrans
      name: email #notrans
      label: Endereço de e-mail
      sort: 1
      flags: 489395
      configuration:
        size: 40
        length: 64
        validator: email #notrans
    - 
      type: text #notrans
      name: name #notrans
      label: Nome completo
      sort: 2
      flags: 489395
      configuration:
        size: 40
        length: 64
    - 
      type: phone #notrans
      name: phone #notrans
      label: Número do Telefone
      sort: 3
      flags: 13057
    - 
      type: memo #notrans
      name: notes
      label: Notas internas
      sort: 4
      flags: 12289
      configuration:
        rows: 4
        cols: 40
- 
  id: 2
  type: T #notrans
  title: Detalhes do chamado
  instructions: Por favor, descreva seu problema
  notes: |
    Este formulário será anexado a cada chamado, independentemente de sua origem. Você pode adicionar qualquer campo a este formulário e ele estará disponíveis para todos os chamados, sendo possível efetuar pesquisas avançadas e filtráveis.
  flags: 0
  fields:
    - 
      id: 20
      type: text #notrans
      name: subject #notrans
      label: Resumo do Problema
      sort: 1
      flags: 489265
      configuration:
        size: 40
        length: 50
    - 
      id: 21
      type: thread #notrans
      name: message #notrans
      label: Detalhes do Problema
      hint: Detalhes sobre a(s) razão(ões) para abrir o chamado.
      sort: 2
      flags: 480547
    - 
      id: 22
      type: priority #notrans
      name: priority #notrans
      label: Nível de prioridade
      flags: 274609
      sort: 3
- 
  type: C #notrans
  title: Informação da Empresa
  instructions: Detalhes disponíveis em modelos de e-mail
  flags: 0
  fields:
    - 
      type: text #notrans
      name: name #notrans
      label: Nome da Empresa
      sort: 1
      flags: 291249
      configuration:
        size: 40
        length: 64
    - 
      type: text #notrans
      name: website #notrans
      label: Website
      sort: 2
      flags: 274705
      configuration:
        size: 40
        length: 64
    - 
      type: phone #notrans
      name: phone #notrans
      label: Número do Telefone
      sort: 3
      flags: 274705
      configuration:
        ext: false
    - 
      type: memo #notrans
      name: address
      label: Endereço
      sort: 4
      flags: 12545
      configuration:
        rows: 2
        cols: 40
        html: false
        length: 100
- 
  type: O #notrans
  title: Informações da Organização
  instructions: Detalhes da organização do usuário
  flags: 0
  fields:
    - 
      type: text #notrans
      name: name #notrans
      label: Nome
      sort: 1
      flags: 489395
      configuration:
        size: 40
        length: 64
    - 
      type: memo
      name: address
      label: Endereço
      sort: 2
      flags: 13057
      configuration:
        rows: 2
        cols: 40
        length: 100
        html: false
    - 
      type: phone
      name: phone
      label: Telefone
      sort: 3
      flags: 13057
    - 
      type: text
      name: website
      label: Website
      sort: 4
      flags: 13057
      configuration:
        size: 40
        length: 0
    - 
      type: memo #notrans
      name: notes
      label: Notas internas
      sort: 5
      flags: 12289
      configuration:
        rows: 4
        cols: 40
- 
  type: A #notrans
  title: Detalhes da Tarefa
  instructions: Por Favor, Descreva o Problema
  notes: |
    Este formulário é usado para criar uma tarefa.
  flags: 0
  fields:
    - 
      type: text #notrans
      name: título #notrans
      flags: 290993
      sort: 1
      label: Título
      configuration:
        size: 40
        length: 50
    - 
      type: thread #notrans
      name: description #notrans
      flags: 282867
      sort: 2
      label: Descrição
      hint: Detalhes do(s) motivo(s) da criação da tarefa.

[+] ..
[-] queue_sort.yaml [edit]
[-] email_template_group.yaml [edit]
[-] form.yaml [edit]
[-] sla.yaml [edit]
[-] event.yaml [edit]
[-] file.yaml [edit]
[-] organization.yaml [edit]
[-] priority.yaml [edit]
[-] department.yaml [edit]
[+] help
[-] schedule.yaml [edit]
[-] ticket_status.yaml [edit]
[-] config.yaml [edit]
[-] filter.yaml [edit]
[-] sequence.yaml [edit]
[-] list.yaml [edit]
[-] role.yaml [edit]
[-] queue_column.yaml [edit]
[-] team.yaml [edit]
[+] templates
[-] group.yaml [edit]
[-] queue.yaml [edit]
[-] help_topic.yaml [edit]