PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
es_MX
- #Default system data for ticket statuses #Fields: #id - (int:optional) id number in the database #name - (string) descriptive name of the status #state - (string) Main status of a ticket #(open, closed, archived, deleted) #mode - (bit) access mask (1 - enabled, 2 - internal) #flags - (bit) flags that can be set on a ticket #properties: #description - (string) Description of the status --- id: 1 name: Abiertos state: open mode: 3 sort: 1 flags: 0 properties: description: > Tickets abiertos. - id: 2 name: Resuelto state: closed mode: 1 sort: 2 flags: 0 properties: allowreopen: true reopenstatus: 0 description: > Tickets resueltos - id: 3 name: Cerrado state: closed mode: 3 sort: 3 flags: 0 properties: allowreopen: true reopenstatus: 0 description: > Tickets cerrados. Los tickets siguen siendo accesibles por el cliente y los miembros del panel. - id: 4 name: Archivado state: archived mode: 3 sort: 4 flags: 0 properties: description: > Tickets solamente administrables, pero no accesibles en las colas de entrada ni en el panel del cliente. - id: 5 name: Eliminado state: deleted mode: 3 sort: 5 flags: 0 properties: description: > Tickets en cola para su eliminación. No se puede acceder en las colas de entrada.
[+]
..
[-] queue_sort.yaml
[edit]
[-] email_template_group.yaml
[edit]
[-] form.yaml
[edit]
[+]
js
[-] sla.yaml
[edit]
[-] event.yaml
[edit]
[-] file.yaml
[edit]
[-] organization.yaml
[edit]
[-] priority.yaml
[edit]
[-] department.yaml
[edit]
[-] MANIFEST.php
[edit]
[+]
LC_MESSAGES
[+]
help
[-] schedule.yaml
[edit]
[-] ticket_status.yaml
[edit]
[-] config.yaml
[edit]
[-] filter.yaml
[edit]
[-] sequence.yaml
[edit]
[-] list.yaml
[edit]
[-] role.yaml
[edit]
[-] queue_column.yaml
[edit]
[-] team.yaml
[edit]
[+]
templates
[-] group.yaml
[edit]
[-] queue.yaml
[edit]
[-] help_topic.yaml
[edit]
[-] .htaccess.disabled
[edit]