PATH:
home
/
centosnipponia
/
public_html
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ticketing.nipponia.com
/
include
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i18n
/
he
- #Default system data for ticket statuses #Fields: #id - (int:optional) id number in the database #name - (string) descriptive name of the status #state - (string) Main status of a ticket #(open, closed, archived, deleted) #mode - (bit) access mask (1 - enabled, 2 - internal) #flags - (bit) flags that can be set on a ticket #properties: #description - (string) Description of the status --- id: 1 name: פתוח state: open mode: 3 sort: 1 flags: 0 properties: description: > פניות פתוחות. - id: 2 name: פתורה state: closed mode: 1 sort: 2 flags: 0 properties: allowreopen: true reopenstatus: 0 description: > קריאות פתורות - id: 3 name: סגור state: closed mode: 3 sort: 3 flags: 0 properties: allowreopen: true reopenstatus: 0 description: > כרטיסים סגורים. כרטיסים עדיין יהיו נגישים על לוחות לקוח וצוות. - id: 4 name: בארכיון state: archived mode: 3 sort: 4 flags: 0 properties: description: > קריאות זמינות למנהלי המערכת אבל לא נמצאות בתור הקריאות. - id: 5 name: נמחק state: deleted mode: 3 sort: 5 flags: 0 properties: description: > קריאות שסומנו למחיקה. לא נמצאות בתור הקריאות.
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[-] queue_sort.yaml
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[-] email_template_group.yaml
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[-] form.yaml
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js
[-] sla.yaml
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[-] event.yaml
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[-] file.yaml
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[-] organization.yaml
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[-] priority.yaml
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[-] department.yaml
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[-] MANIFEST.php
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LC_MESSAGES
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help
[-] schedule.yaml
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[-] ticket_status.yaml
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[-] config.yaml
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[-] filter.yaml
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[-] sequence.yaml
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[-] list.yaml
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[-] role.yaml
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[-] queue_column.yaml
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[-] team.yaml
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templates
[-] group.yaml
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[-] queue.yaml
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[-] help_topic.yaml
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[-] .htaccess.disabled
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