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home
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centosnipponia
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public_html
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ticketing.nipponia.com
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include
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i18n
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km
- #Default system data for ticket statuses #Fields: #id - (int:optional) id number in the database #name - (string) descriptive name of the status #state - (string) Main status of a ticket #(open, closed, archived, deleted) #mode - (bit) access mask (1 - enabled, 2 - internal) #flags - (bit) flags that can be set on a ticket #properties: #description - (string) Description of the status --- id: 1 name: បើក state: open mode: 3 sort: 1 flags: 0 properties: description: > បើក ករណី Ticket - id: 2 name: ដោះស្រាយហើយ state: closed mode: 1 sort: 2 flags: 0 properties: allowreopen: true reopenstatus: 0 description: > សំបុត្របានដោះស្រាយ - id: 3 name: បិទរួចរាល់ state: closed mode: 3 sort: 3 flags: 0 properties: allowreopen: true reopenstatus: 0 description: > សំបុត្រដែលបានបិទ។ ករណីនឹងនៅតែអាចដំណើរការនៅលើទំព័រភ្ញៀវនិងទំព័របុគ្គលិក។ - id: 4 name: ទុកជាឯកសារ Archived state: archived mode: 3 sort: 4 flags: 0 properties: description: > ករណីគឺមិននៅលើជួរសំបុត្រ ticket queues និងទំព័រអតិថិជនទៀតទេ។ វាអាចត្រូវបានអានដោយអ្នកគ្រប់គ្រងជាន់ខ្ពស់ Super Admin តែប៉ុណ្ណោះ។ - id: 5 name: លុប state: deleted mode: 3 sort: 5 flags: 0 properties: description: > ករណី ដែលបានដាក់ទៅក្នុងជួរសម្រាប់លុប, មិនមាននៅក្នុងជួរសំបុត្រ ticket queues ទៀតទេ
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[-] email_template_group.yaml
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js
[-] sla.yaml
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[-] event.yaml
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[-] priority.yaml
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[-] department.yaml
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[-] MANIFEST.php
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LC_MESSAGES
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help
[-] schedule.yaml
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[-] ticket_status.yaml
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[-] config.yaml
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[-] filter.yaml
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[-] sequence.yaml
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[-] list.yaml
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[-] role.yaml
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[-] queue_column.yaml
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[-] queue.yaml
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