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PATH: home / centosnipponia / public_html / ticketing.nipponia.com / ticketing-old / include / i18n / en_US / help / tips

#
# This is popup help messages for the Staff Panel -> Dashboard -> My Profile
#
# Fields:
# title - Shown in bold at the top of the popover window
# content - The body of the help popover
# links - List of links shows below the content
#   title - Link title
#   href - href of link (links starting with / are translated to the
#       helpdesk installation path)
#
# The key names such as 'helpdesk_name' should not be translated as they
# must match the HTML #ids put into the page template.
#
---
contact_information:
    title: Contact Information
    content: >

username:
 title: Username
 content: >
 Only those Agents with Admin status may change a username. If you are an
 Agent with Admin privileges, you may accomplish this by selecting an Agent
 to edit from the Staff Members table.
 links:
 - title: Change a username as an Administrator
 href: /scp/staff.php

config2fa:
    title: Two Factor Authentication
    content: >
        Two Factor Authentication adds an extra layer of security
        when logging into the helpdesk. Once you correctly submit
        your username and password, you will need to enter a token
        to finish logging into the helpdesk.

time_zone:
    title: Time Zone
    content: >

daylight_saving:
    title: Daylight Saving
    content: >

maximum_page_size:
    title: Maximum Page Size
    content: >

auto_refresh_rate:
    title: Auto Refresh Rate
    content: >

default_signature:
    title: Default Signature
    content: >

default_paper_size:
    title: Default Paper Size
    content: >

show_assigned_tickets:
 title: Show Assigned Tickets
 content: >
 
 Enabling this option will override the global setting to hide
 assigned tickets from the open queues.
 
 
 
 This setting is only available when assigned tickets are excluded
 globally.

password:
    title: Password
    content: >

current_password:
    title: Current Password
    content: >

new_password:
    title: New Password
    content: >

confirm_new_password:
    title: Confirm New Password
    content: >

signature:
 title: Signature
 content: >
 Create an optional Signature
 that perhaps appears at the end of your Ticket Responses. Whether this
 Signature appears, or not, depends
 on the Email Template that will be
 used in a Ticket Response.
 links:
 - title: Create Emails Templates in the Admin Panel
 href: /scp/templates.php

[+] ..
[-] dashboard.audit_logs.yaml [edit]
[-] dashboard.dashboard.yaml [edit]
[-] dashboard.my_profile.yaml [edit]
[-] dashboard.staff_directory.yaml [edit]
[-] dashboard.system_logs.yaml [edit]
[-] emails.banlist.yaml [edit]
[-] emails.diagnostic.yaml [edit]
[-] emails.email.yaml [edit]
[-] emails.template.yaml [edit]
[-] forms.yaml [edit]
[-] install.yaml [edit]
[-] knowledgebase.canned_response.yaml [edit]
[-] knowledgebase.category.yaml [edit]
[-] knowledgebase.faq.yaml [edit]
[-] manage.api_keys.yaml [edit]
[-] manage.custom_list.yaml [edit]
[-] manage.filter.yaml [edit]
[-] manage.helptopic.yaml [edit]
[-] manage.pages.yaml [edit]
[-] manage.schedule.yaml [edit]
[-] manage.sla.yaml [edit]
[-] org.yaml [edit]
[-] settings.agents.yaml [edit]
[-] settings.alerts.yaml [edit]
[-] settings.autoresponder.yaml [edit]
[-] settings.email.yaml [edit]
[-] settings.kb.yaml [edit]
[-] settings.pages.yaml [edit]
[-] settings.system.yaml [edit]
[-] settings.tasks.yaml [edit]
[-] settings.ticket.yaml [edit]
[-] settings.users.yaml [edit]
[-] staff.agent.yaml [edit]
[-] staff.agents.yaml [edit]
[-] staff.department.yaml [edit]
[-] staff.departments.yaml [edit]
[-] staff.groups.yaml [edit]
[-] staff.staff_members.yaml [edit]
[-] staff.team.yaml [edit]
[-] staff.yaml [edit]
[-] tasks.queue.yaml [edit]
[-] tickets.queue.yaml [edit]