PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
zh_TW
/
templates
/
email
#Email template: ticket.autoresp.yaml #Sent to a user when a new ticket is created --- notes: | 當案件建立後發送通知給使用者 subject: | 案件已列為處理中 [#%{ticket.number}] body: | <h3><strong>親愛的 %{recipient.name.first},</strong></h3> <p> 您的案件已被建立且被分配 #%{ticket.number}. 我們的專員將立即為您處理。您可 <a href="%{recipient.ticket_link}">線上查詢案件進度</a>。 </p> <br> <div style="color: rgb(127, 127, 127)"> %{company.name} 團隊敬上 <br> %{signature} </div> <hr> <div style="color: rgb(127, 127, 127); font-size: small; "><em>如果您想要追加或提供更多詳細的資訊,您可回覆本信件或 <a href="%{recipient.ticket_link}"><span style="color: rgb(84, 141, 212);" >登入到您的帳號</span></a>可查閱案件詳細完整內容。</em></div>
[+]
..
[-] ticket.autoresp.yaml
[edit]
[-] task.alert.yaml
[edit]
[-] task.transfer.alert.yaml
[edit]
[-] task.assignment.alert.yaml
[edit]
[-] task.activity.alert.yaml
[edit]
[-] ticket.reply.yaml
[edit]
[-] note.alert.yaml
[edit]
[-] message.alert.yaml
[edit]
[-] message.autoresp.yaml
[edit]
[-] ticket.overlimit.yaml
[edit]
[-] ticket.overdue.yaml
[edit]
[-] ticket.autoreply.yaml
[edit]
[-] ticket.alert.yaml
[edit]
[-] ticket.activity.notice.yaml
[edit]
[-] transfer.alert.yaml
[edit]
[-] task.activity.notice.yaml
[edit]
[-] task.overdue.alert.yaml
[edit]
[-] assigned.alert.yaml
[edit]
[-] ticket.notice.yaml
[edit]