PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
sr_CS
/
templates
/
email
#Email template: transfer.alert.yaml #Sent to staff members when a ticket is assigned to them. Tickets can be #assigned automatically by the system or manually by another staff member. #Use %{assigner} to distinguish who made the assignment. --- notes: | Sent to agents when a ticket is transfered to a department to which they are a member. subject: | Tiket #%{ticket.number} preusmeren - %{ticket.dept.name} body: | <h3>Zdravo %{recipient.name},</h3> Tiket <a href="%{ticket.staff_link}">#%{ticket.number}</a> je prebačen odelјenju %{ticket.dept.name} od strane <strong>%{staff.name.short}</strong>. <br> <br> <blockquote> %{comments} </blockquote> <hr> <div>Za pregled ili dopunu Vašeg predmeta <a href="%{ticket.staff_link}">pristupite</a> sistemu. </div> <em style="font-size: small; ">Sistem za podršku korisnicima</em> <br> <a href="https://osticket.com/"><img width="126" height="19" alt="Pokreće osTicket" style="width: 126px;" src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc"/></a>
[+]
..
[-] ticket.autoresp.yaml
[edit]
[-] task.alert.yaml
[edit]
[-] task.transfer.alert.yaml
[edit]
[-] task.assignment.alert.yaml
[edit]
[-] task.activity.alert.yaml
[edit]
[-] ticket.reply.yaml
[edit]
[-] note.alert.yaml
[edit]
[-] message.alert.yaml
[edit]
[-] message.autoresp.yaml
[edit]
[-] ticket.overlimit.yaml
[edit]
[-] ticket.overdue.yaml
[edit]
[-] ticket.autoreply.yaml
[edit]
[-] ticket.alert.yaml
[edit]
[-] ticket.activity.notice.yaml
[edit]
[-] transfer.alert.yaml
[edit]
[-] task.activity.notice.yaml
[edit]
[-] task.overdue.alert.yaml
[edit]
[-] assigned.alert.yaml
[edit]
[-] ticket.notice.yaml
[edit]