PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
hr
/
templates
/
email
#Email template: assigned.alert.yaml #Sent to staff members when a ticket is assigned to them. Tickets can be #assigned automatically by the system or manually by another staff member. #Use %{assigner} to distinguish who made the assignment. --- notes: | Šalje se osoblju kada im je dodijeljen ticket. Ticket može biti dodijeljen automatski od strane sustava ili ručno od strane drugog člana osoblja. Upotrijebiti %{assigner} kako bi se razlikovalo tko je dodijelio ticket. subject: | Ticket vam je dodijeljen body: | <h3><strong>Pozdrav %{assignee.name.first},</strong></h3> Ticket sa brojem<a href="%{ticket.staff_link}">#%{ticket.number}</a> vam je dodijelio %{assigner.name.short} <br> <br> <table> <tbody> <tr> <td> <strong>From</strong>: </td> <td> %{ticket.name} <%{ticket.email}> </td> </tr> <tr> <td> <strong>Predmet</strong>: </td> <td> %{ticket.subject} </td> </tr> </tbody> </table> <br> %{comments} <br> <br> <hr> <div>Za pregled ili odgovor na ticket, molimo vas, ulogirajte se<a href="%{ticket.staff_link}"><span style="color: rgb(84, 141, 212);" >login</span></a> na sustav za tickete</div> <em style="font-size: small; ">Your friendly Customer Support System</em> <br> <img src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc" alt="Powered by osTicket" width="126" height="19" style="width: 126px;">
[+]
..
[-] ticket.autoresp.yaml
[edit]
[-] task.alert.yaml
[edit]
[-] task.transfer.alert.yaml
[edit]
[-] task.assignment.alert.yaml
[edit]
[-] task.activity.alert.yaml
[edit]
[-] ticket.reply.yaml
[edit]
[-] note.alert.yaml
[edit]
[-] message.alert.yaml
[edit]
[-] message.autoresp.yaml
[edit]
[-] ticket.overlimit.yaml
[edit]
[-] ticket.overdue.yaml
[edit]
[-] ticket.autoreply.yaml
[edit]
[-] ticket.alert.yaml
[edit]
[-] ticket.activity.notice.yaml
[edit]
[-] transfer.alert.yaml
[edit]
[-] task.activity.notice.yaml
[edit]
[-] task.overdue.alert.yaml
[edit]
[-] assigned.alert.yaml
[edit]
[-] ticket.notice.yaml
[edit]