PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
en_GB
/
templates
/
email
#Email template: task.assignment.alert.yaml #Sent to agents when a task is assigned to them or the team to which #they belong. #Use %{assigner} to distinguish who made the assignment. --- notes: | Sent to agents when a task is assigned to them or the team to which they belong. Use %{assigner} to distinguish who made the assignment. subject: | Task Assigned to you body: | <h3><strong>Hi %{assignee.name.first},</strong></h3> Task <a href="%{task.staff_link}">#%{task.number}</a> has been assigned to you by %{assigner.name.short} <br> <br> %{comments} <br> <br> <hr> <div>To view/respond to the task, please <a href="%{task.staff_link}"><span style="color: rgb(84, 141, 212);" >login</span></a> to the support system</div> <em style="font-size: small; ">Your friendly Customer Support System</em> <br> <img src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc" alt="Powered by osTicket" width="126" height="19" style="width: 126px;">
[+]
..
[-] ticket.autoresp.yaml
[edit]
[-] task.alert.yaml
[edit]
[-] task.transfer.alert.yaml
[edit]
[-] task.assignment.alert.yaml
[edit]
[-] task.activity.alert.yaml
[edit]
[-] ticket.reply.yaml
[edit]
[-] note.alert.yaml
[edit]
[-] message.alert.yaml
[edit]
[-] message.autoresp.yaml
[edit]
[-] ticket.overlimit.yaml
[edit]
[-] ticket.overdue.yaml
[edit]
[-] ticket.autoreply.yaml
[edit]
[-] ticket.alert.yaml
[edit]
[-] ticket.activity.notice.yaml
[edit]
[-] transfer.alert.yaml
[edit]
[-] task.activity.notice.yaml
[edit]
[-] task.overdue.alert.yaml
[edit]
[-] assigned.alert.yaml
[edit]
[-] ticket.notice.yaml
[edit]