PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
fr
/
templates
/
email
#Email template: task.transfer.alert.yaml #Sent to agents when a task is transfered to their department. --- notes: | Envoyés aux agents lorsqu'une tâche est transférée à un service auquel ils sont membres. subject: | Transfert de ticket #%{task.number} - %{task.dept.name} body: | <h3>Bonjour %{recipient.name},</h3> La Tâche <a href="%{task.staff_link}">#%{task.number}</a> a été transférée au Service %{task.dept.name} par <strong>%{staff.name.short}</strong> <br> <br> <blockquote> %{comments} </blockquote> <hr> <div>Pour afficher ou répondre à la tâche, veuillez vous <a href="%{task.staff_link}">connecter</a> au système de Support Ticket. </div> <em style="font-size: small; ">Cordialement, le Support</em> <br> <a href="https://osticket.com/"><img width="126" height="19" alt="Powered By osTicket" style="width: 126px;" src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc"/></a>
[+]
..
[-] ticket.autoresp.yaml
[edit]
[-] task.alert.yaml
[edit]
[-] task.transfer.alert.yaml
[edit]
[-] task.assignment.alert.yaml
[edit]
[-] task.activity.alert.yaml
[edit]
[-] ticket.reply.yaml
[edit]
[-] note.alert.yaml
[edit]
[-] message.alert.yaml
[edit]
[-] message.autoresp.yaml
[edit]
[-] ticket.overlimit.yaml
[edit]
[-] ticket.overdue.yaml
[edit]
[-] ticket.autoreply.yaml
[edit]
[-] ticket.alert.yaml
[edit]
[-] ticket.activity.notice.yaml
[edit]
[-] transfer.alert.yaml
[edit]
[-] task.activity.notice.yaml
[edit]
[-] task.overdue.alert.yaml
[edit]
[-] assigned.alert.yaml
[edit]
[-] ticket.notice.yaml
[edit]