PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
ca
/
templates
/
email
#Email template: message.autoresp.yaml #Sent to a user when the user posts a new message to a ticket. This can #happen if the users responds to an email from the system or visits the #customer web portal and posts a new message there. --- notes: | Enviat a l'usuari quan escriu un nou missatge al Ticket. Això succeeix si l'usuari respon amb un correu electrònic del sistema o visita el portal per a clients i escriu allí un nou missatge. subject: | Confirmació de missatge body: | <h3><strong>Benvolgut%{recipient.name.first}</strong></h3> La seva resposta per la sol·licitud d'ajuda<a href="%{recipient.ticket_link}">#%{ticket.number}</a> a sigut rebuda <br> <br> <div style="color: rgb(127, 127, 127); "> El vostre equip %{company.name},<br> %{signature} </div> <hr> <div style="color: rgb(127, 127, 127); font-size: small; text-align: center"><em> Vosté pot vore el progres de la seva petició de manera online <a href="%{recipient.ticket_link}">ací</a></em></div>
[+]
..
[-] ticket.autoresp.yaml
[edit]
[-] task.alert.yaml
[edit]
[-] task.transfer.alert.yaml
[edit]
[-] task.assignment.alert.yaml
[edit]
[-] task.activity.alert.yaml
[edit]
[-] ticket.reply.yaml
[edit]
[-] note.alert.yaml
[edit]
[-] message.alert.yaml
[edit]
[-] message.autoresp.yaml
[edit]
[-] ticket.overlimit.yaml
[edit]
[-] ticket.overdue.yaml
[edit]
[-] ticket.autoreply.yaml
[edit]
[-] ticket.alert.yaml
[edit]
[-] ticket.activity.notice.yaml
[edit]
[-] transfer.alert.yaml
[edit]
[-] task.activity.notice.yaml
[edit]
[-] task.overdue.alert.yaml
[edit]
[-] assigned.alert.yaml
[edit]
[-] ticket.notice.yaml
[edit]