ꦫꦣꦺꦤ꧀ꦄꦤ꧀ꦠꦱꦺꦤ

PATH: home / centosnipponia / public_html / ticketing.nipponia.com / include / i18n / ca / templates / email

#Email template: task.overdue.alert.yaml
#Sent to agents when a tasks transitions to overdue in the system.
#Overdue tasks occur based on set due-date.
---
notes: |
  S'envia als agents quan una tasca sobrepassa la data límit. Això només passa quen s'ha fixat una data límit.
subject: |
  Alerta de venciment de data límit
body: |
  <h3><strong>Hi %{recipient.name}</strong>,</h3>
  A task, <a href="%{task.staff_link}">#%{task.number}</a> is
  seriously overdue.
  <br>
  <br>
  We should all work hard to guarantee that all tasks are being
  addressed in a timely manner.
  <br>
  <br>
  Signed,<br>
  %{task.dept.manager.name}
  <hr>
  <div>Per veure o respondre a la tasca, si us plau <a
  href="%{task.staff_link}"><span style="color: rgb(84, 141, 212);"
  >Inicia Sessió</span></a> al sistema de suport. Ho està rebent
  noteu-ho perquè la tasca s'assigna directament a vosaltres, a un equip o
  departament del qual sou membre.</div>
  <em style="font-size: small">Your friendly <span style="font-size: smaller"
  >(encara que amb paciència limitada) </span> Sistema d'Atenció al Client</em><br>
  <img src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc" height="19"
      alt="Powered by osTicket" width="126" style="width: 126px;">

[+] ..
[-] ticket.autoresp.yaml [edit]
[-] task.alert.yaml [edit]
[-] task.transfer.alert.yaml [edit]
[-] task.assignment.alert.yaml [edit]
[-] task.activity.alert.yaml [edit]
[-] ticket.reply.yaml [edit]
[-] note.alert.yaml [edit]
[-] message.alert.yaml [edit]
[-] message.autoresp.yaml [edit]
[-] ticket.overlimit.yaml [edit]
[-] ticket.overdue.yaml [edit]
[-] ticket.autoreply.yaml [edit]
[-] ticket.alert.yaml [edit]
[-] ticket.activity.notice.yaml [edit]
[-] transfer.alert.yaml [edit]
[-] task.activity.notice.yaml [edit]
[-] task.overdue.alert.yaml [edit]
[-] assigned.alert.yaml [edit]
[-] ticket.notice.yaml [edit]