PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
es_AR
/
help
/
tips
#This is popup help messages for the Admin Panel -> Settings -> Autoresponder #Fields: #title - Shown in bold at the top of the popover window #content - The body of the help popover #links - List of links shows below the content #title - Link title #href - href of link (links starting with / are translated to the #helpdesk installation path) #The key names such as 'helpdesk_name' should not be translated as they #must match the HTML #ids put into the page template. --- new_ticket: title: Nuevo Ticket content: > Marque esto si desea que se envíe una autorespuesta al usuario en un nuevo Ticket. links: - title: Plantilla de Respuesta automática de Nuevo Ticket href: /scp/templates.php?default_for=ticket.autoresp new_ticket_by_staff: title: Nuevo Ticket por el personal content: > Aviso enviado cuando un agente crea un Ticket en nombre del usuario. <em>El agente puede reemplazar esto al crear nuevos Tickets.</em> links: - title: Plantilla de aviso de Nuevo Ticket href: /scp/templates.php?default_for=ticket.notice new_message_for_submitter: title: Confirmación de Nuevo Mensaje content: > Aviso de confirmación enviado cuando un nuevo mensaje se anexa a un Ticket existente. links: - title: Plantilla de confirmación de Nuevo Mensaje href: /scp/templates.php?default_for=message.autoresp new_message_for_participants: title: Notificación de Nuevo Mensaje content: > Difusión de los mensajes recibidos por parte del remitente del mensaje a todos los demás participantes en el Ticket. links: - title: Plantilla de aviso de Nueva Actividad href: /scp/templates.php?default_for=ticket.activity.notice overlimit_notice: title: Aviso de límite superado content: > Notificación de rechazo del Ticket enviada al usuario cuando se supera el <span class="doc-desc-title"> Límite de Tickets abiertos</span>. links: - title: Plantilla de aviso de sobrepasado href: /scp/templates.php?default_for=ticket.overlimit - title: Establecer el <em> Límite de Tickets abiertos</em> href: /scp/settings.php?t=tickets
[+]
..
[-] manage.helptopic.yaml
[edit]
[-] install.yaml
[edit]
[-] tickets.queue.yaml
[edit]
[-] emails.banlist.yaml
[edit]
[-] settings.tasks.yaml
[edit]
[-] settings.users.yaml
[edit]
[-] dashboard.my_profile.yaml
[edit]
[-] staff.departments.yaml
[edit]
[-] emails.diagnostic.yaml
[edit]
[-] org.yaml
[edit]
[-] forms.yaml
[edit]
[-] staff.yaml
[edit]
[-] settings.kb.yaml
[edit]
[-] staff.agents.yaml
[edit]
[-] staff.team.yaml
[edit]
[-] staff.agent.yaml
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[-] settings.autoresponder.yaml
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[-] staff.staff_members.yaml
[edit]
[-] knowledgebase.category.yaml
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[-] settings.agents.yaml
[edit]
[-] settings.alerts.yaml
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[-] manage.custom_list.yaml
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[-] emails.email.yaml
[edit]
[-] dashboard.audit_logs.yaml
[edit]
[-] staff.department.yaml
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[-] manage.api_keys.yaml
[edit]
[-] manage.pages.yaml
[edit]
[-] dashboard.dashboard.yaml
[edit]
[-] dashboard.system_logs.yaml
[edit]
[-] tasks.queue.yaml
[edit]
[-] settings.ticket.yaml
[edit]
[-] knowledgebase.canned_response.yaml
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[-] manage.sla.yaml
[edit]
[-] settings.pages.yaml
[edit]
[-] emails.template.yaml
[edit]
[-] settings.email.yaml
[edit]
[-] staff.groups.yaml
[edit]
[-] knowledgebase.faq.yaml
[edit]
[-] dashboard.staff_directory.yaml
[edit]
[-] manage.schedule.yaml
[edit]
[-] settings.system.yaml
[edit]
[-] manage.filter.yaml
[edit]