PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
da
/
templates
/
email
#Email template: ticket.overdue.yaml #Sent to staff members when a ticket transitions to overdue in the system. #Overdue tickets occur based on the ticket's due-date as well as the SLA #defined for the ticket. --- notes: | Sendt til personale medlemmer, når en bestilling overgår til forfaldnet i systemet. Forfaldne sager opstår baseret på den sags forfaldsdato samt SLA defineret for sager. subject: | Forfaldne sager påmindelse body: | <h3><strong>Hej %{recipient}</strong>,</h3> En bestilling, <a href="%{ticket.staff_link}">#%{ticket.number}</a> er alvorligt forsinket. <br> <br> Vi bør arbejde hårdt for at sikre, at alle bestillinger bliver behandlet i tide. <br> <br> underskrevet,<br> %{ticket.dept.manager.name} <hr> <div> For at se eller reagere på bestllingen, skal du <a href="%{ticket.staff_link}"><span style="color: rgb(84, 141, 212);" >login</span></a> i bestillings systemet. Du modtager denne bemærkning, fordi bestillingen er tildelt til dig eller din hold eller afdeling som du er medlem af.</div> <em style="font-size: small">Your friendly <span style="font-size: smaller" >(although with limited patience)</span> Bestillings system</em><br> <img src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc" height="19" alt="Powered by osTicket" width="126" style="width: 126px;">
[+]
..
[-] ticket.autoresp.yaml
[edit]
[-] task.alert.yaml
[edit]
[-] task.transfer.alert.yaml
[edit]
[-] task.assignment.alert.yaml
[edit]
[-] task.activity.alert.yaml
[edit]
[-] ticket.reply.yaml
[edit]
[-] note.alert.yaml
[edit]
[-] message.alert.yaml
[edit]
[-] message.autoresp.yaml
[edit]
[-] ticket.overlimit.yaml
[edit]
[-] ticket.overdue.yaml
[edit]
[-] ticket.autoreply.yaml
[edit]
[-] ticket.alert.yaml
[edit]
[-] ticket.activity.notice.yaml
[edit]
[-] transfer.alert.yaml
[edit]
[-] task.activity.notice.yaml
[edit]
[-] task.overdue.alert.yaml
[edit]
[-] assigned.alert.yaml
[edit]
[-] ticket.notice.yaml
[edit]