PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
da
/
templates
/
email
#Email template: transfer.alert.yaml #Sent to staff members when a ticket is assigned to them. Tickets can be #assigned automatically by the system or manually by another staff member. #Use %{assigner} to distinguish who made the assignment. --- notes: | Sendt til agenter, når en opgave overføres til en afdeling, hvor de er medlem. subject: | Sag #%{ticket.number} overførsel - %{ticket.dept.name} body: | <h3>Hej %{recipient.name},</h3> Sag <a href="%{ticket.staff_link}">#%{ticket.number}</a> er blevet overført til %{ticket.dept.name} afdeling af <strong>%{staff.name.short}</strong> <br> <br> <blockquote> %{comments} </blockquote> <hr> <div>For at se eller svare på sagen, <a href="%{ticket.staff_link}">log venligst ind</a> på bestillingssystemet. </div> <em style="font-size: small; ">Din venlige kundesupport</em> <br> <a href="https://osticket.com/"><img width="126" height="19" alt="Powered By osTicket" style="width: 126px;" src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc"/></a>
[+]
..
[-] ticket.autoresp.yaml
[edit]
[-] task.alert.yaml
[edit]
[-] task.transfer.alert.yaml
[edit]
[-] task.assignment.alert.yaml
[edit]
[-] task.activity.alert.yaml
[edit]
[-] ticket.reply.yaml
[edit]
[-] note.alert.yaml
[edit]
[-] message.alert.yaml
[edit]
[-] message.autoresp.yaml
[edit]
[-] ticket.overlimit.yaml
[edit]
[-] ticket.overdue.yaml
[edit]
[-] ticket.autoreply.yaml
[edit]
[-] ticket.alert.yaml
[edit]
[-] ticket.activity.notice.yaml
[edit]
[-] transfer.alert.yaml
[edit]
[-] task.activity.notice.yaml
[edit]
[-] task.overdue.alert.yaml
[edit]
[-] assigned.alert.yaml
[edit]
[-] ticket.notice.yaml
[edit]