ꦫꦣꦺꦤ꧀ꦄꦤ꧀ꦠꦱꦺꦤ

PATH: home / centosnipponia / public_html / ticketing.nipponia.com / include / i18n / zh_CN / templates / email

#Email template: assigned.alert.yaml
#Sent to staff members when a ticket is assigned to them. Tickets can be
#assigned automatically by the system or manually by another staff member.
#Use %{assigner} to distinguish who made the assignment.
---
notes: |
  当咨询被分配给员工时，则发送给他们。咨询能够被系统自动分配给员工，也能够被其他用户手动分配。使用%{assigner} 来区分由谁做这种分配。
subject: |
  安排给您的咨询
body: |
  <h3><strong>您好 %{assignee.name.first},</strong></h3>
   %{assigner.name.short}给您安排了一条咨询 <a href="%{ticket.staff_link}">#%{ticket.number}</a>
  <br>
  <br>
  <table>
  <tbody>
  <tr>
      <td>
           <strong>来自于</strong>:
      </td>
      <td>
           %{ticket.name} &lt;%{ticket.email}&gt;
      </td>
  </tr>
  <tr>
      <td>
           <strong>主题</strong>:
      </td>
      <td>
           %{ticket.subject}
      </td>
  </tr>
  </tbody>
  </table>
  <br>
  %{comments}
  <br>
  <br>
  <hr>
  <div>要阅读/回复此咨询, 请 <a
  href="%{ticket.staff_link}"><span style="color: rgb(84, 141, 212);"
  >登录</span></a> 咨询支持系统</div>
  <em style="font-size: small; ">您的友好客户帮助系统</em>
  <br>
  <img src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc"
  alt="Powered by osTicket" width="126" height="19" style="width: 126px;">

[+] ..
[-] ticket.autoresp.yaml [edit]
[-] task.alert.yaml [edit]
[-] task.transfer.alert.yaml [edit]
[-] task.assignment.alert.yaml [edit]
[-] task.activity.alert.yaml [edit]
[-] ticket.reply.yaml [edit]
[-] note.alert.yaml [edit]
[-] message.alert.yaml [edit]
[-] message.autoresp.yaml [edit]
[-] ticket.overlimit.yaml [edit]
[-] ticket.overdue.yaml [edit]
[-] ticket.autoreply.yaml [edit]
[-] ticket.alert.yaml [edit]
[-] ticket.activity.notice.yaml [edit]
[-] transfer.alert.yaml [edit]
[-] task.activity.notice.yaml [edit]
[-] task.overdue.alert.yaml [edit]
[-] assigned.alert.yaml [edit]
[-] ticket.notice.yaml [edit]