PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
zh_CN
/
templates
/
email
#Email template: message.autoresp.yaml #Sent to a user when the user posts a new message to a ticket. This can #happen if the users responds to an email from the system or visits the #customer web portal and posts a new message there. --- notes: | 当客户发布新消息到咨询里面时,发送给客户。这种情况在客户回复邮件,或者通过网页入口发布新消息时会出现。 subject: | 消息确认 body: | <h3><strong>亲爱的 %{recipient.name.first},</strong></h3> 您的回复<a href="%{recipient.ticket_link}">#%{ticket.number}</a> 已经增加备注 <br> <br> <div style="color: rgb(127, 127, 127); "> 您的 %{company.name} 团队,<br> %{signature} </div> <hr> <div style="color: rgb(127, 127, 127); font-size: small; text-align: center"><em>您可以查看支持请求的进行 <a href="%{recipient.ticket_link}">点击查看</a></em> </div>
[+]
..
[-] ticket.autoresp.yaml
[edit]
[-] task.alert.yaml
[edit]
[-] task.transfer.alert.yaml
[edit]
[-] task.assignment.alert.yaml
[edit]
[-] task.activity.alert.yaml
[edit]
[-] ticket.reply.yaml
[edit]
[-] note.alert.yaml
[edit]
[-] message.alert.yaml
[edit]
[-] message.autoresp.yaml
[edit]
[-] ticket.overlimit.yaml
[edit]
[-] ticket.overdue.yaml
[edit]
[-] ticket.autoreply.yaml
[edit]
[-] ticket.alert.yaml
[edit]
[-] ticket.activity.notice.yaml
[edit]
[-] transfer.alert.yaml
[edit]
[-] task.activity.notice.yaml
[edit]
[-] task.overdue.alert.yaml
[edit]
[-] assigned.alert.yaml
[edit]
[-] ticket.notice.yaml
[edit]