PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
zh_CN
/
templates
/
email
#Email template: ticket.overlimit.yaml #Sent to users when they have exceeded the maximum open ticket limit. The #limit is configurable in the Admin Panel, and is defined by the number of #tickets open by a particular email address. --- notes: | 当客户发布的未处理咨询条数超过最大限值时,发送给客户。此限制在管理面板中可以配置,特指由某一电子邮箱地址创建的咨询条数。 subject: | 已达未完成咨询条数限制 body: | <h3><strong>尊敬的 %{ticket.name.first},</strong></h3> 您发布的未完成咨询已经超出了系统允许的最大限制。如果要发布另外的咨询,那么需要关闭一条之前的待处理咨询。若要更新或者添加新的评论到未完成咨询,只需 <a href="%{url}/tickets.php?e=%{ticket.email}">登录我们的帮助中心</a>。 <br> <br> 谢谢,<br/> 咨询支持系统
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[-] ticket.autoresp.yaml
[edit]
[-] task.alert.yaml
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[-] task.transfer.alert.yaml
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[-] task.assignment.alert.yaml
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[-] task.activity.alert.yaml
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[-] ticket.reply.yaml
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[-] note.alert.yaml
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[-] message.alert.yaml
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[-] message.autoresp.yaml
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[-] ticket.overlimit.yaml
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[-] ticket.overdue.yaml
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[-] ticket.autoreply.yaml
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[-] ticket.alert.yaml
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[-] ticket.activity.notice.yaml
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[-] transfer.alert.yaml
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[-] task.activity.notice.yaml
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[-] task.overdue.alert.yaml
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[-] assigned.alert.yaml
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[-] ticket.notice.yaml
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