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PATH: home / centosnipponia / public_html / ticketing.nipponia.com / include / i18n / az / help / tips

#This is popup help messages for the Admin Panel -> Settings -> System
#Fields:
#title - Shown in bold at the top of the popover window
#content - The body of the help popover
#links - List of links shows below the content
#title - Link title
#href - href of link (links starting with / are translated to the
#helpdesk installation path)
#The key names such as 'helpdesk_name' should not be translated as they
#must match the HTML #ids put into the page template.
---
helpdesk_status:
 title: Helpdesk statusu
 content: >
 If the status is changed to Offline, the client interface will be disabled. Only Admins will be able to access the system.
helpdesk_url:
 title: Helpdesk URL
 content: >
 Bu URL sizin osTicket quraşdırmasının bazasıdır. E-poçt kommunikasiyasında son istifadəçiləri sizin helpdeskə geri yönləndirmək üçün istifadə olunur.
helpdesk_name_title:
 title: Helpdesk ad/başlıq
 content: >
 Bu, browser vərəqəsində ortaya çıxan başlıqdır. Əgər sizin help desk səhifəniz seçilmişlərə əlavə olunubsa, bu saytın başlığı/adı olacaq.
default_department:
 title: Cari şöbə
 content: >
 Şöbəyə avtomatik olaraq yönləndirilməmiş sorğular üçün cari şöbə seçin. Sorğu help topic, gələn e-poçt və sorğu filteri tənzimləmələri bazasına yönləndirilə bilər.
default_schedule:
 title: Default Schedule
 content: >
 Choose the default Schedule to be used by SLA when rendering tickets Overdue.
 links:
 - 
 title: Manage Schedules
 href: /scp/schedules.php
force_https:
 title: Force HTTPS
 content: >
 This setting allows Admins to configure wether or not they want to Force HTTPS system-wide. If enabled, any request that is using the HTTP protocol will be redirected to the HTTPS protocol. Note, this will only work if you have an SSL certificate installed and have HTTPS configured on the server. Note:<rb/> This might affect remote piping scripts. Reference new scripts included in <code>setup/scripts/</code> for updates.
default_page_size:
 title: Cari səhifə ölçüsü
 content: >
 Heyət panelində sorğu sıralarında hər səhifədə görünən elementlərin sayını seçin. Həmçinin hər bir agent bu sayı öz hesabı üçün seçdiklərim adı altında quraşdıra bilər.
default_log_level:
 title: Cari giriş səviyyəsi
 content: >
 Sistem girişində yazılacaq problemlərin minimum səviyyəsini müəyyənləşdirin. Ciddiyyətdə sazlama ən az, xəta ən böyük rol oynayır. Məsələn, əgər siz sistem girişlərində bütün problemləri görmək istəyirsinizsə sazlamanı seçin.
purge_logs:
 title: Girişləri təmizlə
 content: >
 Sistem girişləri silinməmişdən əvvəl onları nə qədər müddət saxlamaq istədiyinizi müəyyən edin.
enable_richtext:
 title: Enable Rich Text
 content: >
 Əgər aktivdirsə, müştərilər və agentlər arasında genişlənmiş mətn formatından istifadəyə icazə verəcək.
enable_avatars:
 title: Enable Avatars on Thread View
 content: >
 Enable this to show Avatars on thread correspondence. The Avatar Source can be set in Agents' and Users' settings pages.
 links:
 - 
 title: Agents Settings
 href: /scp/settings.php?t=agents
 - 
 title: Users Settings
 href: /scp/settings.php?t=users
collision_avoidance:
 title: Toqquşmanın qarşısını alan agent
 content: >
 Enter the maximum length of time an Agent is allowed to hold a lock on a ticket or task without any activity. Enter 0 to disable the lockout feature.
allow_iframes:
 title: Allow System iFrame
 content: >
 Enter comma separated list of urls/domains for the system to be framed in. If left empty, the system will default to 'self'. This accepts domain wildcards, HTTP/HTTPS URL scheme, and port numbers. Example: https://domain.tld, sub.domain.tld:443, http://*.domain.tld
 links:
 - 
 title: Syntax Information (host-source)
 href: "https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/Content-Security-Policy/frame-ancestors#Sources"
acl:
 title: ACL (Access Control List)
 content: >
 Enter a comma separated list of IP addresses to allow access to the system. There are four options to choose which panel(s) to apply the ACL to. <table border="1" cellpadding="2px" cellspacing="0" style="margin-top:7px" ><tbody style="vertical-align:top;"> <tr><th>Apply To</th> <th>Description</th></tr> <tr><td>Disabled</td> <td>Disables ACL altogether.</td></tr> <tr><td>All</td> <td>Applies ACL to all Panels. (ie. Client Portal, Staff Panel, Admin Panel)</td></tr> <tr><td>Client Portal</td> <td>Applies ACL to only Client Portal.</td></tr> <tr><td>Staff Panel</td> <td>Applies ACL to only Staff Panel and Admin Panel.</td></tr> </tbody></table>
embedded_domain_whitelist:
 title: Embedded Domain Whitelist
 content: >
 Enter a comma separated list of domains to be whitelisted for iFrames used in the system. Do not input <code>http(s)</code> or <code>www</code> with the domain; only the domain name will be accepted. This is used when you would like to embed content in the system (eg. YouTube video) via Client Portal, Knowledgebase, etc. If you add an iFrame with a non-whitelisted domain, the system will remove the iFrame automatically. By default the system allows YouTube, Vimeo, DailyMotion, and Microsoft Stream. Example: domain.tld, sub.domain.tld
#Date and time options
date_time_options:
 title: Tarix &amp; vaxtı variantları
 content: >
 The following settings define the default settings for Date &amp; Time settings for the help desk. You can choose to use the locale defaults for the selected locale or use customize the formats to meet your unique requirements. Refer to the ICU format strings as a reference for customization. The dates shown below simply illustrate the result of their corresponding values.
 links:
 - 
 title: See the ICU Date Formatting Table
 href: http://userguide.icu-project.org/formatparse/datetime
languages:
 title: System Languages
 content: >
 Choose a system primary language and optionally secondary languages to make your interface feel localized for your agents and end-users.
primary_language:
 title: System Primary Language
 content: >
 Content of this language is displayed to agents and end-users if their respective language preference is not currently available. This includes the content of the interface, as well as, custom content such as thank-you pages and email messages. This is the language in which the untranslated versions of your content should be written.
secondary_language:
 title: Secondary Languages
 content: >
 Select language preference options for your agents and end-users. The interface will be available in these languages, and custom content, such as thank-you pages and help topic names, will be translatable to these languages.
#Attachments
attachments:
 title: Attachment Settings and Storage
 content: >
 Configure how attachments are stored.
default_storage_bk:
 title: File Storage Backend
 content: >
 Choose how attachments are stored. Additional storage backends can be added by installing storage plugins
max_file_size:
 title: Maksimum fayl ölçüsü
 content: >
 Choose a maximum file size for attachments uploaded by agents. This includes canned attachments, knowledge base articles, and attachments to ticket and task replies. The upper limit is controlled by PHP's <code>upload_max_filesize</code> setting.
 links:
 - 
 title: PHP ini settings
 href: "http://php.net/manual/en/ini.core.php#ini.upload-max-filesize"
files_req_auth:
 title: Require Login
 content: >
 Enable this setting to forbid serving attachments to unauthenticated users. That is, users must sign into the system (both end users and agents), in order to view attachments. From a security perspective, be aware that the user's browser may retain previously-viewed files in its cache. Furthermore, all file links on your helpdesk automatically expire after about 24 hours.

[+] ..
[-] manage.helptopic.yaml [edit]
[-] install.yaml [edit]
[-] tickets.queue.yaml [edit]
[-] emails.banlist.yaml [edit]
[-] settings.tasks.yaml [edit]
[-] settings.users.yaml [edit]
[-] dashboard.my_profile.yaml [edit]
[-] staff.departments.yaml [edit]
[-] emails.diagnostic.yaml [edit]
[-] org.yaml [edit]
[-] forms.yaml [edit]
[-] staff.yaml [edit]
[-] settings.kb.yaml [edit]
[-] staff.agents.yaml [edit]
[-] staff.team.yaml [edit]
[-] staff.agent.yaml [edit]
[-] settings.autoresponder.yaml [edit]
[-] staff.staff_members.yaml [edit]
[-] knowledgebase.category.yaml [edit]
[-] settings.agents.yaml [edit]
[-] settings.alerts.yaml [edit]
[-] manage.custom_list.yaml [edit]
[-] emails.email.yaml [edit]
[-] dashboard.audit_logs.yaml [edit]
[-] staff.department.yaml [edit]
[-] manage.api_keys.yaml [edit]
[-] manage.pages.yaml [edit]
[-] dashboard.dashboard.yaml [edit]
[-] dashboard.system_logs.yaml [edit]
[-] tasks.queue.yaml [edit]
[-] settings.ticket.yaml [edit]
[-] knowledgebase.canned_response.yaml [edit]
[-] manage.sla.yaml [edit]
[-] settings.pages.yaml [edit]
[-] emails.template.yaml [edit]
[-] settings.email.yaml [edit]
[-] staff.groups.yaml [edit]
[-] knowledgebase.faq.yaml [edit]
[-] dashboard.staff_directory.yaml [edit]
[-] manage.schedule.yaml [edit]
[-] settings.system.yaml [edit]
[-] manage.filter.yaml [edit]