PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
pt_PT
/
templates
/
email
#Email template: task.alert.yaml #Sent to an agent when a new task is created in the system. --- notes: | Enviado para um agente, quando uma nova tarefa é criada no sistema. subject: | Alerta de Nova Tarefa body: | <h2>Olá %{recipient.name},</h2> Uma nova tarefa <a href="%{task.staff_link}">#%{task.number}</a> foi criada <br> <br> <table> <tbody> <tr> <td> <strong>Departamento</strong>: </td> <td> %{task.dept.name} </td> </tr> </tbody> </table> <br> %{task.description} <br> <br> <hr> <div>Para ver ou responder a esta tarefa, faça <a href="%{task.staff_link}">login</a> no sistema de suporte</div> <em style="font-size: small">O seu amigo Sistema de Suporte a Clientes</em> <br> <a href="https://osticket.com/"><img width="126" height="19" style="width: 126px; " alt="Criado usando OSTicket" src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc"/></a>
[+]
..
[-] ticket.autoresp.yaml
[edit]
[-] task.alert.yaml
[edit]
[-] task.transfer.alert.yaml
[edit]
[-] task.assignment.alert.yaml
[edit]
[-] task.activity.alert.yaml
[edit]
[-] ticket.reply.yaml
[edit]
[-] note.alert.yaml
[edit]
[-] message.alert.yaml
[edit]
[-] message.autoresp.yaml
[edit]
[-] ticket.overlimit.yaml
[edit]
[-] ticket.overdue.yaml
[edit]
[-] ticket.autoreply.yaml
[edit]
[-] ticket.alert.yaml
[edit]
[-] ticket.activity.notice.yaml
[edit]
[-] transfer.alert.yaml
[edit]
[-] task.activity.notice.yaml
[edit]
[-] task.overdue.alert.yaml
[edit]
[-] assigned.alert.yaml
[edit]
[-] ticket.notice.yaml
[edit]