PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
pt_PT
/
templates
/
email
#Email template: task.transfer.alert.yaml #Sent to agents when a task is transfered to their department. --- notes: | Enviar para os agentes quando uma tarefa é transferida para um departamento do qual são membros. subject: | Tarefa #%{task.number} transferida - %{task.dept.name} body: | <h3>Olá%{recipient.name},</h3> Tarefa<a href="%{task.staff_link}">#%{task.number}</a> foi transferido para o %{task.dept.name} departamento por <strong>%{staff.name.short}</strong> <br> <br> <blockquote> %{comments} </blockquote> <hr> <div>Para ver ou responder à tarefa, por favor faça o <a href="%{task.staff_link}">login</a> no Sistema de Suporte. </div> <em style="font-size: small; ">Seu Sistema de Apoio ao Cliente</em> <br> <a href="https://osticket.com/"><img width="126" height="19" alt="Powered By osTicket" style="width: 126px;" src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc"/></a>
[+]
..
[-] ticket.autoresp.yaml
[edit]
[-] task.alert.yaml
[edit]
[-] task.transfer.alert.yaml
[edit]
[-] task.assignment.alert.yaml
[edit]
[-] task.activity.alert.yaml
[edit]
[-] ticket.reply.yaml
[edit]
[-] note.alert.yaml
[edit]
[-] message.alert.yaml
[edit]
[-] message.autoresp.yaml
[edit]
[-] ticket.overlimit.yaml
[edit]
[-] ticket.overdue.yaml
[edit]
[-] ticket.autoreply.yaml
[edit]
[-] ticket.alert.yaml
[edit]
[-] ticket.activity.notice.yaml
[edit]
[-] transfer.alert.yaml
[edit]
[-] task.activity.notice.yaml
[edit]
[-] task.overdue.alert.yaml
[edit]
[-] assigned.alert.yaml
[edit]
[-] ticket.notice.yaml
[edit]