ꦫꦣꦺꦤ꧀ꦄꦤ꧀ꦠꦱꦺꦤ

PATH: home / centosnipponia / public_html / ticketing.nipponia.com / include / i18n / ro / templates / email

#Email template: ticket.autoreply.yaml
#Sent to a user when an automatic canned response is posted to a ticket
#when it is created
---
notes: |
  Trimis unui utilizator cand un tichet creat primește un răspuns automat.
  Variabile disponibile pentru inlocuire: %{ticket.*}, %{response}
subject: |
  Re: %{ticket.subject} [#%{ticket.number}]
body: |
  <h3><strong>Draga %{recipient.name.first},</strong></h3>
  O cerere de suport a fost creata si alocata tichetului <a
  href="%{recipient.ticket_link}">#%{ticket.number}</a> cu urmatorul raspuns automat
  <br>
  <br>
  Tema: <strong>%{ticket.topic.name}</strong>
  <br>
  Subiect: <strong>%{ticket.subject}</strong>
  <br>
  <br>
  %{response}
  <br>
  <br>
  <div style="color: rgb(127, 127, 127);">Cu drag echipa %{company.name},<br>
  %{signature}</div>
  <hr>
  <div style="color: rgb(127, 127, 127); font-size: small;"><em>Speram ca acest raspuns a oferit detaliile dorite la intrebarea dumneavoastra. Daca doriti sa oferiti detalii sau informatii suplimentare, va rugam sa raspundeti la acest email sau <a href="%{recipient.ticket_link}"><span
  style="color: rgb(84, 141, 212);" >autentificativa in contul dumneavoastra</span></a> pentru o arhiva completa a cererilor dumneavoastra de suport.</em></div>

[+] ..
[-] ticket.autoresp.yaml [edit]
[-] task.alert.yaml [edit]
[-] task.transfer.alert.yaml [edit]
[-] task.assignment.alert.yaml [edit]
[-] task.activity.alert.yaml [edit]
[-] ticket.reply.yaml [edit]
[-] note.alert.yaml [edit]
[-] message.alert.yaml [edit]
[-] message.autoresp.yaml [edit]
[-] ticket.overlimit.yaml [edit]
[-] ticket.overdue.yaml [edit]
[-] ticket.autoreply.yaml [edit]
[-] ticket.alert.yaml [edit]
[-] ticket.activity.notice.yaml [edit]
[-] transfer.alert.yaml [edit]
[-] task.activity.notice.yaml [edit]
[-] task.overdue.alert.yaml [edit]
[-] assigned.alert.yaml [edit]
[-] ticket.notice.yaml [edit]