PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
ro
/
templates
/
email
#Email template: ticket.autoresp.yaml #Sent to a user when a new ticket is created --- notes: | Trimis unui utilizator la crearea unui tichet nou subject: | Cerere de suport deschisa [#%{ticket.number}] body: | <h3><strong>Draga %{recipient.name.first},</strong></h3> <p> O cerere de suport a fost creata careia i s-a alocat numarul #%{ticket.number}. Un reprezentant va va raspunde in cel mai scurt timp posibil. Puteti urmarii <a href="%{recipient.ticket_link}">progresl tichetului online</a>. </p> <br> <div style="color: rgb(127, 127, 127)"> Cu drag echipa %{company.name}, <br> %{signature} </div> <hr> <div style="color: rgb(127, 127, 127); font-size: small; "><em>Daca doriti sa oferiti detalii sau informatii suplimentare legate de aceasta cerere, va rugam sa raspundeti la acest email sau sa va <a href="%{recipient.ticket_link}"><span style="color: rgb(84, 141, 212);" >logati in contul dumneavoastra</span></a> pentru o arhiva completa a cereriilor de suport trimise de dumneavoastra.</em></div>
[+]
..
[-] ticket.autoresp.yaml
[edit]
[-] task.alert.yaml
[edit]
[-] task.transfer.alert.yaml
[edit]
[-] task.assignment.alert.yaml
[edit]
[-] task.activity.alert.yaml
[edit]
[-] ticket.reply.yaml
[edit]
[-] note.alert.yaml
[edit]
[-] message.alert.yaml
[edit]
[-] message.autoresp.yaml
[edit]
[-] ticket.overlimit.yaml
[edit]
[-] ticket.overdue.yaml
[edit]
[-] ticket.autoreply.yaml
[edit]
[-] ticket.alert.yaml
[edit]
[-] ticket.activity.notice.yaml
[edit]
[-] transfer.alert.yaml
[edit]
[-] task.activity.notice.yaml
[edit]
[-] task.overdue.alert.yaml
[edit]
[-] assigned.alert.yaml
[edit]
[-] ticket.notice.yaml
[edit]