PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
ro
/
templates
/
email
#Email template: ticket.reply.yaml #Sent to users when a staff members makes a reply to their ticket. Replies #are only generated by staff members. --- notes: | Trimis catre utilizatori cand un membru angajat raspunde la un tichet al lor. Raspunsurile sunt generate doar de catre un membru angajat. subject: | Re: %{ticket.subject} [#%{ticket.number}] body: | <h3><strong>Draga %{recipient.name},</strong></h3> %{response} <br> <br> <div style="color: rgb(127, 127, 127);"> Cu drag echipa %{company.name},<br> %{signature} </div> <hr> <div style="color: rgb(127, 127, 127); font-size: small; text-align: center;" ><em>Speram ca aceast raspuns a oferit toate informatiile dorite. Daca nu, va rugam sa nu trimiteti un alt email. In schimb, raspunde la acest email sau <a href="%{recipient.ticket_link}" style="color: rgb(84, 141, 212);" >autentifica-te in contul tau</a> pentru a raspunde acesteui tichet si pentru o arhiva completa a cererilor tale de suport.</em></div>
[+]
..
[-] ticket.autoresp.yaml
[edit]
[-] task.alert.yaml
[edit]
[-] task.transfer.alert.yaml
[edit]
[-] task.assignment.alert.yaml
[edit]
[-] task.activity.alert.yaml
[edit]
[-] ticket.reply.yaml
[edit]
[-] note.alert.yaml
[edit]
[-] message.alert.yaml
[edit]
[-] message.autoresp.yaml
[edit]
[-] ticket.overlimit.yaml
[edit]
[-] ticket.overdue.yaml
[edit]
[-] ticket.autoreply.yaml
[edit]
[-] ticket.alert.yaml
[edit]
[-] ticket.activity.notice.yaml
[edit]
[-] transfer.alert.yaml
[edit]
[-] task.activity.notice.yaml
[edit]
[-] task.overdue.alert.yaml
[edit]
[-] assigned.alert.yaml
[edit]
[-] ticket.notice.yaml
[edit]