PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
ticketing-old
/
include
/
i18n
/
en_US
# # Default roles defined for the system # # Fields: # id - Primary id for the role # flags - (bit mask) role flags # name - (string) descriptive name for the role # notes - (string) internal notes # permissions: (list<keys>) # # NOTE: ------------------------------------ # --- - id: 1 flags: 1 name: All Access notes: | Role with unlimited access permissions: [ ticket.create, ticket.edit, ticket.merge, ticket.link, ticket.markanswered, ticket.assign, ticket.release, ticket.transfer, ticket.refer, ticket.reply, ticket.close, ticket.delete, task.create, task.edit, task.assign, task.transfer, task.reply, task.close, task.delete, canned.manage, thread.edit] - id: 2 flags: 1 name: Expanded Access notes: | Role with expanded access permissions: [ ticket.create, ticket.edit, ticket.merge, ticket.link, ticket.assign, ticket.release, ticket.transfer, ticket.refer, ticket.reply, ticket.close, task.create, task.edit, task.assign, task.transfer, task.reply, task.close, canned.manage] - id: 3 flags: 1 name: Limited Access notes: | Role with limited access permissions: [ ticket.create, ticket.merge, ticket.link, ticket.assign, ticket.release, ticket.transfer, ticket.refer, ticket.reply task.create, task.assign, task.transfer, task.reply] - id: 4 flags: 1 name: View only notes: Simple role with no permissions permissions: []
[+]
..
[-] config.yaml
[edit]
[-] department.yaml
[edit]
[-] email_template_group.yaml
[edit]
[-] event.yaml
[edit]
[-] file.yaml
[edit]
[-] filter.yaml
[edit]
[-] form.yaml
[edit]
[-] group.yaml
[edit]
[+]
help
[-] help_topic.yaml
[edit]
[-] list.yaml
[edit]
[-] organization.yaml
[edit]
[-] priority.yaml
[edit]
[-] queue.yaml
[edit]
[-] queue_column.yaml
[edit]
[-] queue_sort.yaml
[edit]
[-] role.yaml
[edit]
[-] schedule.yaml
[edit]
[-] sequence.yaml
[edit]
[-] sla.yaml
[edit]
[-] team.yaml
[edit]
[+]
templates
[-] ticket_status.yaml
[edit]