PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
ticketing-old
/
include
/
i18n
/
en_US
# # Initial teams defined for the system. # # Fields: # flags - (int) # - isenabled - (0x01) true or false if the team should be initially # enabled # - noalerts - (0x02) # name - Descriptive name for the team # notes - Administrative notes (viewable internal only) # --- - flags: 0x01 name: Level I Support notes: | Tier 1 support, responsible for the initial iteraction with customers
[+]
..
[-] config.yaml
[edit]
[-] department.yaml
[edit]
[-] email_template_group.yaml
[edit]
[-] event.yaml
[edit]
[-] file.yaml
[edit]
[-] filter.yaml
[edit]
[-] form.yaml
[edit]
[-] group.yaml
[edit]
[+]
help
[-] help_topic.yaml
[edit]
[-] list.yaml
[edit]
[-] organization.yaml
[edit]
[-] priority.yaml
[edit]
[-] queue.yaml
[edit]
[-] queue_column.yaml
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[-] queue_sort.yaml
[edit]
[-] role.yaml
[edit]
[-] schedule.yaml
[edit]
[-] sequence.yaml
[edit]
[-] sla.yaml
[edit]
[-] team.yaml
[edit]
[+]
templates
[-] ticket_status.yaml
[edit]