PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
pt_BR
/
1.14.x
/
templates
/
email
--- #Email template: task.activity.alert.yaml #Sent to agents when a new note/message is posted to a task. #This can occur if a collaborator or an agent responds to an email from the #system or visits the web portal and posts a new message there. #--- notes: | Enviado aos agentes quando uma nova mensagem/nota é postada em uma tarefa. Isso pode ocorrer se um colaborador ou agente responde a um e-mail do sistema ou visita o portal web e posta uma nova mensagem lá. subject: | Alterações na Tarefa [#%{task.number}] - %{activity.title} body: | <h3><strong>Olá%{recipient.name},</strong></h3> Tarefa <a href="%{task.staff_link}">#%{task.number}</a> atualizada: %{activity.description} <br> <br> %{message} <br> <br> <hr> <div>Para ver ou responder ao chamado, favor <a href="%{task.staff_link}"><span style="color: rgb(84, 141, 212);" >acessar</span></a> ao sistema de atendimento</div> <em style="color: rgb(127,127,127); font-size: small; ">Seu amigo, sistema de atendimento</em><br> <img src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc" alt="Powered by osTicket" width="126" height="19" style="width: 126px;">
[+]
..
[-] ticket.autoresp.yaml
[edit]
[-] task.alert.yaml
[edit]
[-] task.transfer.alert.yaml
[edit]
[-] task.assignment.alert.yaml
[edit]
[-] task.activity.alert.yaml
[edit]
[-] ticket.reply.yaml
[edit]
[-] note.alert.yaml
[edit]
[-] message.alert.yaml
[edit]
[-] message.autoresp.yaml
[edit]
[-] ticket.overlimit.yaml
[edit]
[-] ticket.overdue.yaml
[edit]
[-] ticket.autoreply.yaml
[edit]
[-] ticket.alert.yaml
[edit]
[-] ticket.activity.notice.yaml
[edit]
[-] transfer.alert.yaml
[edit]
[-] task.activity.notice.yaml
[edit]
[-] task.overdue.alert.yaml
[edit]
[-] assigned.alert.yaml
[edit]
[-] ticket.notice.yaml
[edit]