PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
es_MX
/
templates
/
email
#Email template: task.alert.yaml #Sent to an agent when a new task is created in the system. --- notes: | Enviado a un agente cuando una nueva tarea es creada en el sistema. subject: | Aviso de nueva tarea body: | <h2>Hola %{recipient.name}:</h2> Nueva tarea <a href="%{task.staff_link}">#%{task.number}</a> creada <br> <br> <table> <tbody> <tr> <td> <strong>Departamento</strong>: </td> <td> %{task.dept.name} </td> </tr> </tbody> </table> <br> %{task.description} <br> <br> <hr> <div>Para ver o responder a la tarea, por favor <a href="%{task.staff_link}">inicie sesión</a> en el sistema de soporte</div> <em style="font-size: small">Su amigable sistema de atención al cliente</em> <br> <a href="https://osticcket.com/"><img width="126" height="19" style="width: 126px; " alt="Desarrollado por osTicket" src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc"/ ></a>
[+]
..
[-] ticket.autoresp.yaml
[edit]
[-] task.alert.yaml
[edit]
[-] task.transfer.alert.yaml
[edit]
[-] task.assignment.alert.yaml
[edit]
[-] task.activity.alert.yaml
[edit]
[-] ticket.reply.yaml
[edit]
[-] note.alert.yaml
[edit]
[-] message.alert.yaml
[edit]
[-] message.autoresp.yaml
[edit]
[-] ticket.overlimit.yaml
[edit]
[-] ticket.overdue.yaml
[edit]
[-] ticket.autoreply.yaml
[edit]
[-] ticket.alert.yaml
[edit]
[-] ticket.activity.notice.yaml
[edit]
[-] transfer.alert.yaml
[edit]
[-] task.activity.notice.yaml
[edit]
[-] task.overdue.alert.yaml
[edit]
[-] assigned.alert.yaml
[edit]
[-] ticket.notice.yaml
[edit]