PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
es_MX
/
templates
/
email
#Email template: task.transfer.alert.yaml #Sent to agents when a task is transfered to their department. --- notes: | Enviado a los agentes cuando una tarea es transferida a un departamento del que son miembros. subject: | La tarea #%{task.number} transferida - %{task.dept.name} body: | <h3>Hola %{recipient.name},</h3> La tarea <a href="%{task.staff_link}">#%{task.number}</a> ha sido transferida al departamento %{task.dept.name} por <strong>%{staff.name.short}</strong> <br> <br> <blockquote> %{comments} </blockquote> <hr> <div>Para ver o responder la tarea, por favor, <a href="%{task.staff_link}">inicie sesión</a> en el sistema de soporte. </div> <em style="font-size: small; ">Su sistema de soporte al cliente</em> <br> <a href="http://osticket.com/"><img width="126" height="19" alt="Powered By osTicket" style="width: 126px;" src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc"/></a>
[+]
..
[-] ticket.autoresp.yaml
[edit]
[-] task.alert.yaml
[edit]
[-] task.transfer.alert.yaml
[edit]
[-] task.assignment.alert.yaml
[edit]
[-] task.activity.alert.yaml
[edit]
[-] ticket.reply.yaml
[edit]
[-] note.alert.yaml
[edit]
[-] message.alert.yaml
[edit]
[-] message.autoresp.yaml
[edit]
[-] ticket.overlimit.yaml
[edit]
[-] ticket.overdue.yaml
[edit]
[-] ticket.autoreply.yaml
[edit]
[-] ticket.alert.yaml
[edit]
[-] ticket.activity.notice.yaml
[edit]
[-] transfer.alert.yaml
[edit]
[-] task.activity.notice.yaml
[edit]
[-] task.overdue.alert.yaml
[edit]
[-] assigned.alert.yaml
[edit]
[-] ticket.notice.yaml
[edit]