ꦫꦣꦺꦤ꧀ꦄꦤ꧀ꦠꦱꦺꦤ

PATH: home / centosnipponia / public_html / ticketing.nipponia.com / include / i18n / ms / help / tips

#This is popup help messages for the Admin Panel -> Settings -> Agents
#Fields:
#title - Shown in bold at the top of the popover window
#content - The body of the help popover
#links - List of links shows below the content
#title - Link title
#href - href of link (links starting with / are translated to the
#helpdesk installation path)
#The key names such as 'helpdesk_name' should not be translated as they
#must match the HTML #ids put into the page template.
#General Settings
---
agent_name_format:
 title: Pemformatan Nama Ejen
 content: >
 Pilih format untuk nama Ejen sepanjang sistem. E-mel templet akan menggunakannya untuk nama jika tiada format lain dinyatakan.
staff_identity_masking:
 title: Pelekat identiti ejen
 content: >
 Jika diaktifkan, ini akan menyembunyikan nama Ejen daripada Pelanggan semasa apa-apa komunikasi.
disable_agent_collabs:
 title: Disable Agent Collaborators
 content: >
 If Enabled, Agents that are added as Collaborators by Users will be automatically Disabled. This is helpful when Users are blindly adding Agents to the CC field causing the Agents to receive all of the Participant Alerts. Note: This setting is global for all User created Tickets via API, Piping, and Fetching.
#Authentication settings
agent_password_policy:
 title: Password Management Policy
 content: >
 Chose a Password Policy for Agents. Additional policies can be added by installing Password Policy plugins.
allow_password_resets:
 title: Benarkan Penetapan Semula Kata Laluan
 content: >
 Aktifkan ciri ini jika anda mahu memaparkan Lupa Password link ke Log Masuk Kakitangan Halaman selepas percubaan log masuk gagal.
reset_token_expiration:
 title: Tetingkap tetapan semula kata laluan
 content: >
 Pilih tempoh (dalam minit) yang mana > token menetapkan semula kata laluan akan sah. Apabila ejen meminta menetapkan semula kata laluan, mereka melalui e-mel token yang akan membenarkan tetapan semula untuk mengambil tempat.
staff_session_timeout:
 title: Sesi masa tamat ejen
 content: >
 Pilih masa terbiar maksimum ( dalam minit) sebelum Ejen diperlukan untuk log masuk semula. Jika anda mahu melumpuhkanMasa agen tamat, masukkan 0.
bind_staff_session_to_ip:
 title: Mengikat Sesi Ejen kepada IP
 content: >
 Aktifkan ini jika anda mahu Agent yang akan diingati oleh IP semasa mereka setelah Log In. Tetapan ini tidak disarankan untuk pengguna diberikan alamat IP dinamik.
require_agent_2fa:
 title: Require Two Factor Authentication
 content: >
 Enable this feature if you would like to have an extra layer of authentication set up for Agents when they log into the helpdesk. Once they correctly submit their username and password, they will be required to submit a token to finish logging into the helpdesk.

[+] ..
[-] manage.helptopic.yaml [edit]
[-] install.yaml [edit]
[-] tickets.queue.yaml [edit]
[-] emails.banlist.yaml [edit]
[-] settings.tasks.yaml [edit]
[-] settings.users.yaml [edit]
[-] dashboard.my_profile.yaml [edit]
[-] staff.departments.yaml [edit]
[-] emails.diagnostic.yaml [edit]
[-] org.yaml [edit]
[-] forms.yaml [edit]
[-] staff.yaml [edit]
[-] settings.kb.yaml [edit]
[-] staff.agents.yaml [edit]
[-] staff.team.yaml [edit]
[-] staff.agent.yaml [edit]
[-] settings.autoresponder.yaml [edit]
[-] staff.staff_members.yaml [edit]
[-] knowledgebase.category.yaml [edit]
[-] settings.agents.yaml [edit]
[-] settings.alerts.yaml [edit]
[-] manage.custom_list.yaml [edit]
[-] emails.email.yaml [edit]
[-] dashboard.audit_logs.yaml [edit]
[-] staff.department.yaml [edit]
[-] manage.api_keys.yaml [edit]
[-] manage.pages.yaml [edit]
[-] dashboard.dashboard.yaml [edit]
[-] dashboard.system_logs.yaml [edit]
[-] tasks.queue.yaml [edit]
[-] settings.ticket.yaml [edit]
[-] knowledgebase.canned_response.yaml [edit]
[-] manage.sla.yaml [edit]
[-] settings.pages.yaml [edit]
[-] emails.template.yaml [edit]
[-] settings.email.yaml [edit]
[-] staff.groups.yaml [edit]
[-] knowledgebase.faq.yaml [edit]
[-] dashboard.staff_directory.yaml [edit]
[-] manage.schedule.yaml [edit]
[-] settings.system.yaml [edit]
[-] manage.filter.yaml [edit]