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PATH: home / centosnipponia / public_html / ticketing.nipponia.com / include / i18n / lt / help / tips

#This is popup help messages for the Admin Panel -> Settings -> Agents
#Fields:
#title - Shown in bold at the top of the popover window
#content - The body of the help popover
#links - List of links shows below the content
#title - Link title
#href - href of link (links starting with / are translated to the
#helpdesk installation path)
#The key names such as 'helpdesk_name' should not be translated as they
#must match the HTML #ids put into the page template.
#General Settings
---
agent_name_format:
 title: Agento vardo formatas
 content: >
 Pasirinkitę agento vardo formatą kuris bus naudojamas sistemoje. Elektronio pašto juodraščiuose jis bus naudojamas automatiškai, jei nėra nurodytas joks kitas formatas.
staff_identity_masking:
 title: Personalo tapatybės maskavimas
 content: >
 Jei įgalinta, bus slepiamas Agento vardas nuo kliento esant bet kokiai komunikacijai.
disable_agent_collabs:
 title: Disable Agent Collaborators
 content: >
 If Enabled, Agents that are added as Collaborators by Users will be automatically Disabled. This is helpful when Users are blindly adding Agents to the CC field causing the Agents to receive all of the Participant Alerts. Note: This setting is global for all User created Tickets via API, Piping, and Fetching.
#Authentication settings
agent_password_policy:
 title: Password Management Policy
 content: >
 Chose a Password Policy for Agents. Additional policies can be added by installing Password Policy plugins.
allow_password_resets:
 title: Leisti slaptažodžio nustatymą iš naujo
 content: >
 Įgalinkite šią funkciją jei norėtumėte rodytiPamiršau savo slaptažodįnuorodąDarbuotojų prisijungimo langepo nesėkmingo bandymo prisijungti.
reset_token_expiration:
 title: Slaptažodžio nustatymo iš naujo langas
 content: >
 Pasirinkite trukmę (minutėmis) kiek bus galiojantysSlaptažodžio nustatymo iš naujo kodas. Kai agentas pareikalaujaSlaptažodžio nustatymo iš naujo, bus siunčiamas kodas elektroniniu paštu, kuris leis nustatyti iš naujo slaptažodį.
staff_session_timeout:
 title: Agento sesijos laikas
 content: >
 Nustatytkite maksimalų neaktyvumo laiką (minutėmis) kuriam praėjus Agento bus reikalaujama prisjungti iš naujo. Jei norite išjungtiDarbuotojų sesijos laikus, įveskite 0.
bind_staff_session_to_ip:
 title: Surišti agento sesiją su IP
 content: >
 Įjunkite šią parinktį, jei norite, kad Agentas būtų prisimenamas pagal esamą IP po prisijungimo. Šis nustatymas yra nerekomenduojamas vartotojams, kuriems IP adresai priskiriami dinamiškai.
require_agent_2fa:
 title: Require Two Factor Authentication
 content: >
 Enable this feature if you would like to have an extra layer of authentication set up for Agents when they log into the helpdesk. Once they correctly submit their username and password, they will be required to submit a token to finish logging into the helpdesk.

[+] ..
[-] manage.helptopic.yaml [edit]
[-] install.yaml [edit]
[-] tickets.queue.yaml [edit]
[-] emails.banlist.yaml [edit]
[-] settings.tasks.yaml [edit]
[-] settings.users.yaml [edit]
[-] dashboard.my_profile.yaml [edit]
[-] staff.departments.yaml [edit]
[-] emails.diagnostic.yaml [edit]
[-] org.yaml [edit]
[-] forms.yaml [edit]
[-] staff.yaml [edit]
[-] settings.kb.yaml [edit]
[-] staff.agents.yaml [edit]
[-] staff.team.yaml [edit]
[-] staff.agent.yaml [edit]
[-] settings.autoresponder.yaml [edit]
[-] staff.staff_members.yaml [edit]
[-] knowledgebase.category.yaml [edit]
[-] settings.agents.yaml [edit]
[-] settings.alerts.yaml [edit]
[-] manage.custom_list.yaml [edit]
[-] emails.email.yaml [edit]
[-] dashboard.audit_logs.yaml [edit]
[-] staff.department.yaml [edit]
[-] manage.api_keys.yaml [edit]
[-] manage.pages.yaml [edit]
[-] dashboard.dashboard.yaml [edit]
[-] dashboard.system_logs.yaml [edit]
[-] tasks.queue.yaml [edit]
[-] settings.ticket.yaml [edit]
[-] knowledgebase.canned_response.yaml [edit]
[-] manage.sla.yaml [edit]
[-] settings.pages.yaml [edit]
[-] emails.template.yaml [edit]
[-] settings.email.yaml [edit]
[-] staff.groups.yaml [edit]
[-] knowledgebase.faq.yaml [edit]
[-] dashboard.staff_directory.yaml [edit]
[-] manage.schedule.yaml [edit]
[-] settings.system.yaml [edit]
[-] manage.filter.yaml [edit]