PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
lt
/
help
/
tips
#This is popup help messages for the Admin Panel -> Settings -> System #Fields: #title - Shown in bold at the top of the popover window #content - The body of the help popover #links - List of links shows below the content #title - Link title #href - href of link (links starting with / are translated to the #helpdesk installation path) #The key names such as 'helpdesk_name' should not be translated as they #must match the HTML #ids put into the page template. --- helpdesk_status: title: Pagalbos tarnybos būsena content: > If the status is changed to <span class="doc-desc-opt">Offline</span>, the client interface will be disabled. Only Admins will be able to access the system. helpdesk_url: title: Pagalbos tarnybos URL content: > Šis URL yra jūsų osTicket sistemos diegimo bazė. Jis naudojamas elektroninių laiškų ryšyje, nukreipiant galutinius vartotojus į jūsų pagalbos sistemą. helpdesk_name_title: title: Pagalbos tarnybos vardas/pavadinimas content: > Tai pavadinimas, kuris rodomas naršyklės skirtuke. Jei jūsų pagalbos tarnybos puslapis yra pažymėtas, tai bus svetainės puslapio pavadinimas/vardas. default_department: title: Departamentas pagal nutylėjimą content: > Pasirinkite <span class="doc-desc-title">departamentą</span>pagal nutylėjimą užklausoms, kurios nėra automatiškai priskiriamos prie departamento.<br/><br/>Užklausa gali būti nukreipta pagal pagalbos tema, ateinantį el. pašto adresą ir užklausos filtrų nustatymus. default_schedule: title: Default Schedule content: > Choose the default Schedule to be used by SLA when rendering tickets Overdue. links: - title: Manage Schedules href: /scp/schedules.php force_https: title: Force HTTPS content: > This setting allows Admins to configure wether or not they want to Force HTTPS system-wide. If enabled, any request that is using the HTTP protocol will be redirected to the HTTPS protocol. Note, this will only work if you have an SSL certificate installed and have HTTPS configured on the server. <br/><br/> <b>Note:</b><rb/> This might affect remote piping scripts. Reference new scripts included in <code>setup/scripts/</code> for updates. default_page_size: title: Numatytasis puslapio dydis content: > Pasirinkite elementų skaičių, rodomą puslapyje užklausų eilėse personalo skydelyje. Kiekvienas agentas taip pat gali individualizuoti šį skaičių savo paskyrai <span class="doc-desc-title">Mano nustatymuose</span>. default_log_level: title: Žurnalo lygis pagal nutylėjimą content: > Nustatytikite minimalų problemų lygį, kurios bus įrašomos <span class="doc-desc-title">sistemos žurnale</span>.<span class="doc-desc-opt">Derinimas</span>, atstovauja mažiausią sudetingumą, ir <span class="doc-desc-opt">Klaida</span>, atstovauja didžiausią sudetingumą. Pavyzdžiui, jeigu jūs norite matyti visas problemas<span class="doc-desc-title">Sistemos žurnaluose</span>, pasirinkite<span class="doc-desc-opt">Derinimas</span>. purge_logs: title: Išvalyti įrašus content: > Nustatykite kiek laiko norėtumėte laikyti <span class="doc-desc-title">Sistemos įrašus</span>, kol jie ištrinami. enable_richtext: title: Įjungti Rich Text content: > Jei ši parinktis įjungta, tai leis naudoti raiškiojo teksto formatavimą tarp klientų ir agentų. enable_avatars: title: Įjungti piktogramas saraše content: > Enable this to show <span class="doc-desc-title">Avatars</span> on thread correspondence. <br><br> The <span class="doc-desc-title">Avatar Source</span> can be set in Agents' and Users' settings pages. links: - title: Agentų nustatymai href: /scp/settings.php?t=agents - title: Naudotojų nustatymai href: /scp/settings.php?t=users collision_avoidance: title: Agento susidūrimo vengimas content: > Įveskite maksimalų laiką, kiek Agentui leidžiama laikyti užklausą užrakintą be jokios veiklos.<br><br>Įveskite<span class="doc-desc-opt">0</span>, kad išjungtumėte užrakinimo funkciją. allow_iframes: title: Allow System iFrame content: > Enter comma separated list of urls/domains for the system to be framed in. If left empty, the system will default to 'self'. This accepts domain wildcards, HTTP/HTTPS URL scheme, and port numbers. <br><br> <b>Example:</b> <br> https://domain.tld, sub.domain.tld:443, http://*.domain.tld links: - title: Syntax Information (host-source) href: "https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/Content-Security-Policy/frame-ancestors#Sources" acl: title: ACL (Access Control List) content: > Enter a comma separated list of IP addresses to allow access to the system. There are four options to choose which panel(s) to apply the ACL to. <table border="1" cellpadding="2px" cellspacing="0" style="margin-top:7px" ><tbody style="vertical-align:top;"> <tr><th>Apply To</th> <th>Description</th></tr> <tr><td>Disabled</td> <td>Disables ACL altogether.</td></tr> <tr><td>All</td> <td>Applies ACL to all Panels. (ie. Client Portal, Staff Panel, Admin Panel)</td></tr> <tr><td>Client Portal</td> <td>Applies ACL to only Client Portal.</td></tr> <tr><td>Staff Panel</td> <td>Applies ACL to only Staff Panel and Admin Panel.</td></tr> </tbody></table> embedded_domain_whitelist: title: Embedded Domain Whitelist content: > Enter a comma separated list of domains to be whitelisted for iFrames used in the system. Do not input <code>http(s)</code> or <code>www</code> with the domain; only the domain name will be accepted. This is used when you would like to embed content in the system (eg. YouTube video) via Client Portal, Knowledgebase, etc. If you add an iFrame with a non-whitelisted domain, the system will remove the iFrame automatically. By default the system allows YouTube, Vimeo, DailyMotion, and Microsoft Stream. <br><br> <b>Example:</b> <br> domain.tld, sub.domain.tld #Date and time options date_time_options: title: Datos&laiko parinktys content: > Šie nustatymai nustato Datos & laiko nustatymus puslapiui. links: - title: Žiūrėti ICU Datos formatavimo lentelę href: http://userguide.icu-project.org/formatparse/datetime languages: title: Sistemos kalbos content: > Pasirinkti pagrindinę sistemos kalbą arba antrają kalbą. primary_language: title: Sistemos pagrindinė kalba content: > Content of this language is displayed to agents and end-users if their respective language preference is not currently available. This includes the content of the interface, as well as, custom content such as thank-you pages and email messages. <br/><br/> This is the language in which the untranslated versions of your content should be written. secondary_language: title: Kitos kalbos content: > Pasirinkti kalbą agentam arba naudotojam. Puslapis bus prieinamas šiomis kalbomis. #Attachments attachments: title: Pridėtų failų nustatymai ir saugykla content: > Konfiguruoti, kaip išsaugomi pridėti failai. default_storage_bk: title: Failų saugykla galinės sąsajos content: > Choose how attachments are stored. <br><br> Additional storage backends can be added by installing storage plugins max_file_size: title: Maksimalus failo dydis content: > Pasirinkti maksimalų failų dydį kurį gali pridėti agentai. Šis limitas yra kontroliuojamas PHP <code>upload_max_filesize</code> nustatymu links: - title: PHP ini nustatymai href: "http://php.net/manual/en/ini.core.php#ini.upload-max-filesize" files_req_auth: title: Require Login content: > Enable this setting to forbid serving attachments to unauthenticated users. That is, users must sign into the system (both end users and agents), in order to view attachments. <br><br> From a security perspective, be aware that the user's browser may retain previously-viewed files in its cache. Furthermore, all file links on your helpdesk automatically expire after about 24 hours.
[+]
..
[-] manage.helptopic.yaml
[edit]
[-] install.yaml
[edit]
[-] tickets.queue.yaml
[edit]
[-] emails.banlist.yaml
[edit]
[-] settings.tasks.yaml
[edit]
[-] settings.users.yaml
[edit]
[-] dashboard.my_profile.yaml
[edit]
[-] staff.departments.yaml
[edit]
[-] emails.diagnostic.yaml
[edit]
[-] org.yaml
[edit]
[-] forms.yaml
[edit]
[-] staff.yaml
[edit]
[-] settings.kb.yaml
[edit]
[-] staff.agents.yaml
[edit]
[-] staff.team.yaml
[edit]
[-] staff.agent.yaml
[edit]
[-] settings.autoresponder.yaml
[edit]
[-] staff.staff_members.yaml
[edit]
[-] knowledgebase.category.yaml
[edit]
[-] settings.agents.yaml
[edit]
[-] settings.alerts.yaml
[edit]
[-] manage.custom_list.yaml
[edit]
[-] emails.email.yaml
[edit]
[-] dashboard.audit_logs.yaml
[edit]
[-] staff.department.yaml
[edit]
[-] manage.api_keys.yaml
[edit]
[-] manage.pages.yaml
[edit]
[-] dashboard.dashboard.yaml
[edit]
[-] dashboard.system_logs.yaml
[edit]
[-] tasks.queue.yaml
[edit]
[-] settings.ticket.yaml
[edit]
[-] knowledgebase.canned_response.yaml
[edit]
[-] manage.sla.yaml
[edit]
[-] settings.pages.yaml
[edit]
[-] emails.template.yaml
[edit]
[-] settings.email.yaml
[edit]
[-] staff.groups.yaml
[edit]
[-] knowledgebase.faq.yaml
[edit]
[-] dashboard.staff_directory.yaml
[edit]
[-] manage.schedule.yaml
[edit]
[-] settings.system.yaml
[edit]
[-] manage.filter.yaml
[edit]