PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
lv
/
help
/
tips
#This is popup help messages for the Admin Panel -> Settings -> Agents #Fields: #title - Shown in bold at the top of the popover window #content - The body of the help popover #links - List of links shows below the content #title - Link title #href - href of link (links starting with / are translated to the #helpdesk installation path) #The key names such as 'helpdesk_name' should not be translated as they #must match the HTML #ids put into the page template. #General Settings --- agent_name_format: title: Aģenta vārda formatēšana content: > Izvēlieties aģentu nosaukumu formātu visā sistēmā. E-pasta veidnēs tā tiks izmantota vārdiem, ja nav norādīts cits formāts. staff_identity_masking: title: Personāla Identitātes Maskēšana content: > Ja šī opcija ir iespējota, jebkuras saziņas laikā Aģenta vārds tiks paslēpts no Klienta. disable_agent_collabs: title: Atslēgt aģenta līdzdalībniekus content: > Ja iespējots, Aģenti, kurus lietotāji ir pievienojuši kā sadarbības dalībniekus, tiks automātiski atspējoti. Tas ir noderīgi, ja lietotāji nezinot pievieno aģentus CC laukam, liekot aģaentiem saņemt visus dalībnieku brīdinājumus. <br><br> <strong>Piezīme:</strong> <br> Šis iestatījums ir globāls visiem Lietotāja izveidotajiem Pieteikumiem, izmantojot API, Piping un Fetching. #Authentication settings agent_password_policy: title: Paroles Pārvaldības Poliotika content: > Izvēlies <span class="doc-desc-title">paroles politiku</span> priekš <span class="doc-desc-title">lietotājiem</span>. <br><br> Papildus noteikumus var pievienot instalējot <span class="doc-desc-title">Password Policy</span> spraudņus. allow_password_resets: title: Atļaut paroles atiestatīšanu content: > Enable this feature if you would like to display the <span class="doc-desc-title">Forgot My Password</span> link on the <span class="doc-desc-title">Staff Log-In Page</span> after a failed log in attempt. reset_token_expiration: title: Paroles atiestatīšanas logs content: > Izvēlieties ilgumu (minūtēs), kuram būs derīga <span class="doc-desc-title"> Paroles atiestatīšanas Drošības atslēga</span>. Kad aģents pieprasa <span class="doc-desc-title">Paroles atiestatīšanu</span>, tiem tiks nosūtīta drošības atslēga, kas ļaus veikt atiestatīšanu. staff_session_timeout: title: Agent Session Timeout content: > Choose the maximum idle time (in minutes) before an Agent is required to log in again. <br><br> If you would like to disable <span class="doc-desc-title">Agent Session Timeouts</span>, enter 0. bind_staff_session_to_ip: title: Bind Agent Session to IP content: > Enable this if you want Agent to be remembered by their current IP upon Log In. <br><br> This setting is not recommened for users assigned IP addresses dynamically. require_agent_2fa: title: Nepieciešams divu pakāpju autentifikāciju content: > Divu pakāpju autentifikācija pievieno papildus drošības slāni pieslēdzoties helpdesk. Kad jūs pareizi iesniedzat savu lietotājvārdu un paroli, jums būs nepieciešams ievadīt drošības atslēgu, lai pabeigtu pieslēgšanos helpdesk.
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[-] manage.helptopic.yaml
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[-] install.yaml
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[-] tickets.queue.yaml
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[-] emails.banlist.yaml
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[-] settings.tasks.yaml
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[-] settings.users.yaml
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[-] dashboard.my_profile.yaml
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[-] staff.departments.yaml
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[-] emails.diagnostic.yaml
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[-] org.yaml
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[-] forms.yaml
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[-] staff.yaml
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[-] settings.kb.yaml
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[-] staff.agents.yaml
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[-] staff.team.yaml
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[-] staff.agent.yaml
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[-] settings.autoresponder.yaml
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[-] staff.staff_members.yaml
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[-] knowledgebase.category.yaml
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[-] settings.agents.yaml
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[-] settings.alerts.yaml
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[-] manage.custom_list.yaml
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[-] emails.email.yaml
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[-] dashboard.audit_logs.yaml
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[-] staff.department.yaml
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[-] manage.api_keys.yaml
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[-] manage.pages.yaml
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[-] dashboard.dashboard.yaml
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[-] dashboard.system_logs.yaml
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[-] tasks.queue.yaml
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[-] settings.ticket.yaml
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[-] knowledgebase.canned_response.yaml
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[-] manage.sla.yaml
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[-] settings.pages.yaml
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[-] emails.template.yaml
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[-] settings.email.yaml
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[-] staff.groups.yaml
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[-] knowledgebase.faq.yaml
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[-] dashboard.staff_directory.yaml
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[-] manage.schedule.yaml
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[-] settings.system.yaml
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[-] manage.filter.yaml
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