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home
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centosnipponia
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public_html
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ticketing.nipponia.com
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include
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i18n
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zh_TW
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help
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tips
#This is popup help messages for the Admin Panel -> Emails -> Add New Email #Fields: #title - Shown in bold at the top of the popover window #content - The body of the help popover #links - List of links shows below the content #title - Link title #href - href of link (links starting with / are translated to the #helpdesk installation path) #The key names such as 'helpdesk_name' should not be translated as they #must match the HTML #ids put into the page template. --- new_ticket_help_topic: title: 新 Ticket 服務台 主題 content: > 選擇要通過此電子郵件地址創建與票券的自動關聯 <span class="doc-desc-title"> 說明台主題</span>。<br/> <br/>表單將被添加到票,但不是會有任何資料以及主題關聯的說明。 links: - title: 管理服務台主題 href: /scp/helptopics.php new_ticket_priority: title: 新 Ticket 優先 content: > 選擇優先</span>通過此電子郵件地址建立新票 <span class="doc-desc-title"> 。 new_ticket_department: title: 新 Ticket 部門 content: > 選擇 <span class="doc-desc-title"> 部門</span> 建立新票券將通過此電子郵件地址 路徑發送。 links: - title: 管理部門 href: /scp/departments.php auto_response: title: 新 Ticket 自動回應 content: > 通過此電子郵件地址創建一張新票時、您可以關閉使用者自動回應功能。 userid: title: 帳號 content: > The Username is utilized in the email authentication process. We accept single address strings, shared mailbox strings, servername + username strings, and a combination of all. links: - title: More Information href: https://docs.osticket.com/en/latest/Admin/Emails/Emails.html username: title: 帳號 content: > password: title: 密碼 content: > login_information: title: 電子郵件登入資訊 content: > 請輸入<span class="doc-desc-title"> 使用者名</span> 和 <span class="doc-desc-title"> 密碼</span> 即可從 IMAP 獲取電子郵件 / POP 郵件箱,以及通過 SMTP發送電子郵件。 mail_account: title: 讀取電子郵件 content: > 從遠端 IMAP 或 POP 郵件箱中提取的電子郵件、並將它們轉換到票券求助說明上。 links: - title: 管理 <span class="doc-desc-title"> 電子郵件輪詢與</span> & <span class="doc-desc-title"> AutoCron</span> 的設置。 href: /scp/settings.php?t=emails host_and_port: title: 遠端主機 content: > Enter the <span class="doc-desc-title">hostname</span> and <span class="doc-desc-title">port</span> number for your mail server. This may be available in the documentation for your hosting account or from your email administrator. <br/><br/> If using non-standard <span class="doc-desc-title">port</span> number with <span class="doc-desc-title">encryption</span> enabled then prefix the hostname with ssl:// or tls:// scheme to hint to supported encryption. <br/><br/> To force a plain connection even when using a standard encryption <span class="doc-desc-title">port</span> then use plain:// scheme. mailbox_folder: title: Mail Folder content: > Enter the <span class="doc-desc-title">Folder</span> name that you wish to fetch mail from. If left empty the system will fetch from the INBOX. protocol: title: 郵件箱協定 content: > Select the mail box protocol supported by your remote mail server. IMAP on a secure port highly recommended. authentication: title: 身份驗證 content: > osTicket <span class="doc-desc-title">OAuth2 Plugin</span> is required for Modern Authentication support. links: - title: Download osTicket Plugins href: https://osticket.com/download/ fetch_frequency: title: 讀取頻率 content: > 在系統輪詢郵件箱內設定輸入幾分中內的頻率。<br/> <br/>這規定將會平均延遲收到使用者發送一封電子郵件後自動回復郵箱內的時間。 emails_per_fetch: title: 每讀取電子郵件次數 content: > 輸入一次處理的郵件的數。 fetched_emails: title: 讀取電子郵件 content: > 決定如何處理電子郵件: <br/> <br/> <span class="doc-desc-opt"> <b>移動到資料夾</b></span>: 這將會備份您的電子郵件從收件匣到您指定的資料夾。如果資料夾不存在尚未在伺服器上,系統會嘗試自動創建它。(<b>推薦</b>)<hr><span class="doc-desc-opt"> <b>刪除電子郵件</b></span>: 這將刪除您的電子郵件從收件匣,一旦它處理。<hr><span class="doc-desc-opt"> <b>不理會</b></span>: 這將留下的電子郵件收件匣中。該系統將記錄您的電子郵件的郵件 id 並不試圖重新提取它。但是,此選項可能導致重複的門票種類要新建。(<em>不推薦</em>) smtp_settings: title: SMTP 設置 content: > 建議從服務台發送的電子郵件通過 SMTP 伺服器發送。因為它會增加電子郵件正確傳遞的可能性,並減少被標記為垃圾郵件的發生。 header_spoofing: title: 允許虛擬假表頭 content: > 啟動准許透過郵件箱傳送電子郵件上的其他地址<span class="doc-desc-title">電子郵件</span> 以上設定. <br/><br/> 此進階設定是使用在此郵箱上有其他的別名。 strict_matching: title: Strict Email Matching content: > <b>Enable</b> this option to require the Email Address and the Token's Resource Owner to match. This is useful for preventing accidental authorization of a completely different account. <br><br> <b>Disable</b> this option to allow a different Resource Owner for the Token than the Email Address. This is useful for Shared Mailboxes/Aliases/etc. where you need to use a Service Account or Global Admin to authorize on behalf of the email.
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[-] manage.helptopic.yaml
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[-] install.yaml
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[-] tickets.queue.yaml
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[-] emails.banlist.yaml
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[-] settings.tasks.yaml
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[-] settings.users.yaml
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[-] dashboard.my_profile.yaml
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[-] staff.departments.yaml
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[-] emails.diagnostic.yaml
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[-] org.yaml
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[-] forms.yaml
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[-] staff.yaml
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[-] settings.kb.yaml
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[-] staff.agents.yaml
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[-] staff.team.yaml
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[-] staff.agent.yaml
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[-] settings.autoresponder.yaml
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[-] staff.staff_members.yaml
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[-] knowledgebase.category.yaml
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[-] settings.agents.yaml
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[-] settings.alerts.yaml
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[-] manage.custom_list.yaml
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[-] emails.email.yaml
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[-] dashboard.audit_logs.yaml
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[-] staff.department.yaml
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[-] manage.api_keys.yaml
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[-] manage.pages.yaml
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[-] dashboard.dashboard.yaml
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[-] dashboard.system_logs.yaml
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[-] tasks.queue.yaml
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[-] settings.ticket.yaml
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[-] knowledgebase.canned_response.yaml
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[-] manage.sla.yaml
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[-] settings.pages.yaml
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[-] emails.template.yaml
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[-] settings.email.yaml
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[-] staff.groups.yaml
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[-] knowledgebase.faq.yaml
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[-] dashboard.staff_directory.yaml
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[-] manage.schedule.yaml
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[-] settings.system.yaml
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[-] manage.filter.yaml
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