PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
zh_TW
/
help
/
tips
#This is popup help messages for the Admin Panel -> Staff -> Teams #Fields: #title - Shown in bold at the top of the popover window #content - The body of the help popover #links - List of links shows below the content #title - Link title #href - href of link (links starting with / are translated to the #helpdesk installation path) #The key names such as 'helpdesk_name' should not be translated as they #must match the HTML #ids put into the page template. --- teams: title: 團隊 content: > 團隊可以由一個或兩個以上專員組成,用來分配諮詢。跨部門的成員可以在同一個團隊裡。 status: title: 狀態 content: > 如果<span class="doc-desc-opt">禁用</span>,此團隊將無法分配諮詢,接收提醒 & 關於上一次分配的通知。 lead: title: 團隊主管 content: > 一個<span class="doc-desc-title">團隊</span>主管能准許誰能接受<span class="doc-desc-title">警告&通知</span> links: - title: 設定警示與通知 href: /scp/settings.php?t=alerts assignment_alert: title: 分配警報 content: > 你可以關閉<span class="doc-desc-title">案件分配警告</span>從案件分配給團隊 links: - title: 設定警示與通知 href: /scp/settings.php?t=alerts members: title: 團隊成員 content: > 從專員檔案頁面設定團隊成員。 links: - title: 員工管理 href: /scp/staff.php
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[-] manage.helptopic.yaml
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[-] install.yaml
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[-] tickets.queue.yaml
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[-] emails.banlist.yaml
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[-] settings.tasks.yaml
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[-] settings.users.yaml
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[-] dashboard.my_profile.yaml
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[-] staff.departments.yaml
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[-] emails.diagnostic.yaml
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[-] org.yaml
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[-] forms.yaml
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[-] staff.yaml
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[-] settings.kb.yaml
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[-] staff.agents.yaml
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[-] staff.team.yaml
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[-] staff.agent.yaml
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[-] settings.autoresponder.yaml
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[-] staff.staff_members.yaml
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[-] knowledgebase.category.yaml
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[-] settings.agents.yaml
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[-] settings.alerts.yaml
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[-] manage.custom_list.yaml
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[-] emails.email.yaml
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[-] dashboard.audit_logs.yaml
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[-] staff.department.yaml
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[-] manage.api_keys.yaml
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[-] manage.pages.yaml
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[-] dashboard.dashboard.yaml
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[-] dashboard.system_logs.yaml
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[-] tasks.queue.yaml
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[-] settings.ticket.yaml
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[-] knowledgebase.canned_response.yaml
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[-] manage.sla.yaml
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[-] settings.pages.yaml
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[-] emails.template.yaml
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[-] settings.email.yaml
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[-] staff.groups.yaml
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[-] knowledgebase.faq.yaml
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[-] dashboard.staff_directory.yaml
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[-] manage.schedule.yaml
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[-] settings.system.yaml
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[-] manage.filter.yaml
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