PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
zh_TW
/
help
/
tips
#This is popup help messages for the Admin Panel -> Staff -> Add Staff Form #Fields: #title - Shown in bold at the top of the popover window #content - The body of the help popover #links - List of links shows below the content #title - Link title #href - href of link (links starting with / are translated to the #helpdesk installation path) #The key names such as 'helpdesk_name' should not be translated as they #must match the HTML #ids put into the page template. --- username: title: 帳號 content: > 請選擇一個員工<span class="doc-desc-title">使用者名稱</span>這是唯一<span class="doc-desc-title">服務中心</span> reset2fa: title: Reset Two Factor Authentication content: > In the event that an Agent loses the ability to log into the helpdesk using their current 2FA configuration, an Admin can reset the Agent's 2FA configuration so that they can reconfigure it upon their next successful login. email_address: title: 電子信箱 content: > 輸入一個回覆員工的電子郵件地址<span class="doc-desc-title">警告&通知</span>從<span class="doc-desc-title">服務中心</span> 0: <br><br> 1: 員工能夠使用使用者名稱或是電子郵件地址登入到員工控制頻道 welcome_email: title: 歡迎郵件 content: > 寄送帳戶存取聯結給新專員,並由專員自行設定密碼。如果沒有勾選這個選項,你必須先設定密碼並且通通知新工作成員登入相關資訊。 account_password: title: 帳號密碼 content: > <span class="doc-desc-title">管理者</span>,你可以更改密碼 forced_password_change: title: 強制更改密碼 content: > 如果你要啟用新員工於下一次登入時強制修改密碼 agents_signature: title: 員工簽名 content: > 設定簽名檔,讓專員在回覆案件時可以選擇使用。 account_status: title: 帳號狀態 content: > 如果狀態<span class="doc-desc-opt">鎖定</span>將無法登入到支援系統 assigned_group: title: 分配群組 content: > 選擇專員的所屬的<span class="doc-desc-title">群組</span>,這會決定專員在<span class="doc-desc-title">支援中心</span>中所擁有的權限。 links: - title: 管理群組 href: /scp/groups.php primary_department: title: 主要部門 content: > Choose the primary <span class="doc-desc-title">department</span> to which this Agent belongs and an effective <span class="doc-desc-title">Role</span>. links: - title: 管理部門 href: /scp/departments.php primary_role: title: Primary Role content: > Choose the primary <span class="doc-desc-title">role</span> to which this agent belongs. primary_role_on_assign: title: Use Primary Role For Assignments content: > Enable this to fallback to the <span class="doc-desc-title">primary role</span> when this agent is assigned tickets and tasks outside of the <span class="doc-desc-title">primary department</span> and <span class="doc-desc-title">extended access</span> departments. Otherwise the agent will have view only access. daylight_saving: title: 冬令時光節約 content: > 啟用這個功能,如果你想夏令時間自動發揮作用在這個員工的時區。 limited_access: title: 限制權限 content: > 假如啟用此功能,專員只有直接分配或通過團隊分配案件的權限。 directory_listing: title: 目錄顯示 content: > 若要將專員列入 <span class="doc-desc-title">員工目錄</span>,請啟用此功能。 links: - title: 員工目錄訪問 href: /scp/directory.php vacation_mode: title: 休假模式 content: > 如果你要修改員工狀態到<span class="doc-desc-opt">休假模式</span>,這個員工不能接受任何<span class="doc-desc-title">警告&通知</span>以及不能被指定任何的事件
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[-] manage.helptopic.yaml
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[-] install.yaml
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[-] tickets.queue.yaml
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[-] emails.banlist.yaml
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[-] settings.tasks.yaml
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[-] settings.users.yaml
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[-] dashboard.my_profile.yaml
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[-] staff.departments.yaml
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[-] emails.diagnostic.yaml
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[-] org.yaml
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[-] forms.yaml
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[-] staff.yaml
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[-] settings.kb.yaml
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[-] staff.agents.yaml
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[-] staff.team.yaml
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[-] staff.agent.yaml
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[-] settings.autoresponder.yaml
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[-] staff.staff_members.yaml
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[-] knowledgebase.category.yaml
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[-] settings.agents.yaml
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[-] settings.alerts.yaml
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[-] manage.custom_list.yaml
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[-] emails.email.yaml
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[-] dashboard.audit_logs.yaml
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[-] staff.department.yaml
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[-] manage.api_keys.yaml
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[-] manage.pages.yaml
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[-] dashboard.dashboard.yaml
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[-] dashboard.system_logs.yaml
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[-] tasks.queue.yaml
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[-] settings.ticket.yaml
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[-] knowledgebase.canned_response.yaml
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[-] manage.sla.yaml
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[-] settings.pages.yaml
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[-] emails.template.yaml
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[-] settings.email.yaml
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[-] staff.groups.yaml
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[-] knowledgebase.faq.yaml
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[-] dashboard.staff_directory.yaml
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[-] manage.schedule.yaml
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[-] settings.system.yaml
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[-] manage.filter.yaml
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