ꦫꦣꦺꦤ꧀ꦄꦤ꧀ꦠꦱꦺꦤ

PATH: home / centosnipponia / public_html / ticketing.nipponia.com / include / i18n / et / help / tips

#This is popup help messages for the Admin Panel -> Manage -> SLA Plan
#Fields:
#title - Shown in bold at the top of the popover window
#content - The body of the help popover
#links - List of links shows below the content
#title - Link title
#href - href of link (links starting with / are translated to the
#helpdesk installation path)
#The key names such as 'helpdesk_name' should not be translated as they
#must match the HTML #ids put into the page template.
---
name:
 title: Nimi
 content: >
 Vali sellele TTL plaanile sobiv nimi, mis kirjeldaks tema otstarvet.
grace_period:
 title: Armuaeg
 content: >
 Determine the number of hours after a ticket is created that it will be automatically marked as overdue. Hours are counted during the specified Schedule. The hierarchy is Department Schedule, SLA Schedule, then System Default Schedule. If no Schedule is configured, the Hours are counted 24/7 (even after business hours) until the Ticket is Overdue.
transient:
 title: Lühiajaline
 content: >
 Lühiajalisi TTL-e peetakse ajutisteks ja neid võib ülekirjutada pikaajaliste TTL-idega osakonda üle andmisel või kui tema abiteema on muutunud.
schedule:
 title: Graafik
 content: >
 Choose the Schedule to be used by this SLA when rendering tickets Overdue. Please note that Department settings can override this schedule.
 links:
 - 
 title: Halda graafikuid
 href: /scp/schedules.php

[+] ..
[-] manage.helptopic.yaml [edit]
[-] install.yaml [edit]
[-] tickets.queue.yaml [edit]
[-] emails.banlist.yaml [edit]
[-] settings.tasks.yaml [edit]
[-] settings.users.yaml [edit]
[-] dashboard.my_profile.yaml [edit]
[-] staff.departments.yaml [edit]
[-] emails.diagnostic.yaml [edit]
[-] org.yaml [edit]
[-] forms.yaml [edit]
[-] staff.yaml [edit]
[-] settings.kb.yaml [edit]
[-] staff.agents.yaml [edit]
[-] staff.team.yaml [edit]
[-] staff.agent.yaml [edit]
[-] settings.autoresponder.yaml [edit]
[-] staff.staff_members.yaml [edit]
[-] knowledgebase.category.yaml [edit]
[-] settings.agents.yaml [edit]
[-] settings.alerts.yaml [edit]
[-] manage.custom_list.yaml [edit]
[-] emails.email.yaml [edit]
[-] dashboard.audit_logs.yaml [edit]
[-] staff.department.yaml [edit]
[-] manage.api_keys.yaml [edit]
[-] manage.pages.yaml [edit]
[-] dashboard.dashboard.yaml [edit]
[-] dashboard.system_logs.yaml [edit]
[-] tasks.queue.yaml [edit]
[-] settings.ticket.yaml [edit]
[-] knowledgebase.canned_response.yaml [edit]
[-] manage.sla.yaml [edit]
[-] settings.pages.yaml [edit]
[-] emails.template.yaml [edit]
[-] settings.email.yaml [edit]
[-] staff.groups.yaml [edit]
[-] knowledgebase.faq.yaml [edit]
[-] dashboard.staff_directory.yaml [edit]
[-] manage.schedule.yaml [edit]
[-] settings.system.yaml [edit]
[-] manage.filter.yaml [edit]