ꦫꦣꦺꦤ꧀ꦄꦤ꧀ꦠꦱꦺꦤ

PATH: home / centosnipponia / public_html / ticketing.nipponia.com / include / i18n / et / help / tips

#This is popup help messages for the Admin Panel -> Settings -> Agents
#Fields:
#title - Shown in bold at the top of the popover window
#content - The body of the help popover
#links - List of links shows below the content
#title - Link title
#href - href of link (links starting with / are translated to the
#helpdesk installation path)
#The key names such as 'helpdesk_name' should not be translated as they
#must match the HTML #ids put into the page template.
#General Settings
---
agent_name_format:
 title: Agendi nime vorming
 content: >
 Vali süsteemiülene agentide nimede vorming. Emaili mall kasutab seda, kui mõnda teist vormingut pole määratud.
staff_identity_masking:
 title: Töötajate identiteedi maskeerimine
 content: >
 Kui lubatud, siis kliendi eest varjatakse agendi nime infovahetuse ajal.
disable_agent_collabs:
 title: Disable Agent Collaborators
 content: >
 If Enabled, Agents that are added as Collaborators by Users will be automatically Disabled. This is helpful when Users are blindly adding Agents to the CC field causing the Agents to receive all of the Participant Alerts. Note: This setting is global for all User created Tickets via API, Piping, and Fetching.
#Authentication settings
agent_password_policy:
 title: Password Management Policy
 content: >
 Chose a Password Policy for Agents. Additional policies can be added by installing Password Policy plugins.
allow_password_resets:
 title: Luba salasõna lähtestamine
 content: >
 Lülita see sisse, kui soovid kuvada unustasin salasõna linki töötaja sisselogimise lehel pärast ebaõnnestunud logimiskatset.
reset_token_expiration:
 title: Salasõna lähtestamise aken
 content: >
 Vali aeg (minutites), mille jooksul salasõna vahetamise tunnus kehtib. Kui agent valib salasõna vahetamine, siis saadetakse talle emailis link, mis võimaldab salasõna vahetada.
staff_session_timeout:
 title: Agendi sessiooni aegumine
 content: >
 Vali maksimaalne idle aeg (minutites) enne kui agenti sunnitakse taas sisse logima. Kui soovid seda välja lülitada, määra Agendi sessiooni aegumine väärtuseks 0.
bind_staff_session_to_ip:
 title: Seo agendi sessioon IP-ga
 content: >
 Lülita sisse, kui soovid, et agendi sessiooni peetakse tema hetke IP järgi meeles. Ei soovita seda seadistust, kui kasutajatel on dünaamiline IP aadress.
require_agent_2fa:
 title: Require Two Factor Authentication
 content: >
 Enable this feature if you would like to have an extra layer of authentication set up for Agents when they log into the helpdesk. Once they correctly submit their username and password, they will be required to submit a token to finish logging into the helpdesk.

[+] ..
[-] manage.helptopic.yaml [edit]
[-] install.yaml [edit]
[-] tickets.queue.yaml [edit]
[-] emails.banlist.yaml [edit]
[-] settings.tasks.yaml [edit]
[-] settings.users.yaml [edit]
[-] dashboard.my_profile.yaml [edit]
[-] staff.departments.yaml [edit]
[-] emails.diagnostic.yaml [edit]
[-] org.yaml [edit]
[-] forms.yaml [edit]
[-] staff.yaml [edit]
[-] settings.kb.yaml [edit]
[-] staff.agents.yaml [edit]
[-] staff.team.yaml [edit]
[-] staff.agent.yaml [edit]
[-] settings.autoresponder.yaml [edit]
[-] staff.staff_members.yaml [edit]
[-] knowledgebase.category.yaml [edit]
[-] settings.agents.yaml [edit]
[-] settings.alerts.yaml [edit]
[-] manage.custom_list.yaml [edit]
[-] emails.email.yaml [edit]
[-] dashboard.audit_logs.yaml [edit]
[-] staff.department.yaml [edit]
[-] manage.api_keys.yaml [edit]
[-] manage.pages.yaml [edit]
[-] dashboard.dashboard.yaml [edit]
[-] dashboard.system_logs.yaml [edit]
[-] tasks.queue.yaml [edit]
[-] settings.ticket.yaml [edit]
[-] knowledgebase.canned_response.yaml [edit]
[-] manage.sla.yaml [edit]
[-] settings.pages.yaml [edit]
[-] emails.template.yaml [edit]
[-] settings.email.yaml [edit]
[-] staff.groups.yaml [edit]
[-] knowledgebase.faq.yaml [edit]
[-] dashboard.staff_directory.yaml [edit]
[-] manage.schedule.yaml [edit]
[-] settings.system.yaml [edit]
[-] manage.filter.yaml [edit]