PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
it
/
templates
/
email
#Email template: task.assignment.alert.yaml #Sent to agents when a task is assigned to them or the team to which #they belong. #Use %{assigner} to distinguish who made the assignment. --- notes: | Inviata agli operatori quanto un'attività viene assegnata a loro o al team cui appartengono. Usa %{assigner} per distinguere chi ha effettuato l'assegnazione.. subject: | Attività assegnata a te body: | <h3><strong>Buongiorno %{assignee.name.first},</strong></h3> %{assigner.name.short} ti ha assegnato l'attività <a href="%{task.staff_link}">n°%{task.number}</a> <br> <br> %{comments} <br> <br> <hr> <div>Per visualizzaare o rispondere all'attività, <a href="%{task.staff_link}"><span style="color: rgb(84, 141, 212);" >accedi</span></a> al sistema di supporto</div> <em style="font-size: small; ">Il tuo sistema di supporto clienti</em> <br> <img src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc" alt="Con tecnologia osTicket" width="126" height="19" style="width: 126px;">
[+]
..
[-] ticket.autoresp.yaml
[edit]
[-] task.alert.yaml
[edit]
[-] task.transfer.alert.yaml
[edit]
[-] task.assignment.alert.yaml
[edit]
[-] task.activity.alert.yaml
[edit]
[-] ticket.reply.yaml
[edit]
[-] note.alert.yaml
[edit]
[-] message.alert.yaml
[edit]
[-] message.autoresp.yaml
[edit]
[-] ticket.overlimit.yaml
[edit]
[-] ticket.overdue.yaml
[edit]
[-] ticket.autoreply.yaml
[edit]
[-] ticket.alert.yaml
[edit]
[-] ticket.activity.notice.yaml
[edit]
[-] transfer.alert.yaml
[edit]
[-] task.activity.notice.yaml
[edit]
[-] task.overdue.alert.yaml
[edit]
[-] assigned.alert.yaml
[edit]
[-] ticket.notice.yaml
[edit]