ꦫꦣꦺꦤ꧀ꦄꦤ꧀ꦠꦱꦺꦤ

PATH: home / centosnipponia / public_html / ticketing.nipponia.com / include / i18n / ko / templates / email

#Email template: ticket.alert.yaml
#Sent to a staff member when a new ticket is created in the system. This
#applies to tickets created via email, the web portal, or the api.
---
notes: |
  시스템에 신규 티켓이 생성되면 직원에게 전송됩니다. 
  메일, 웹포털 또는 API를 통해 생성된 티켓에 적용됩니다.
subject: |
  신규 티켓 알림
body: |
  <h2>안녕하세요. %{recipient.name} 고객님,</h2>
  새로운 티켓 #%{ticket.number}이 생성되었습니다.
  <br>
  <br>
  <table>
  <tbody>
  <tr>
      <td>
          <strong>보낸사람</strong>:
      </td>
      <td>
          %{ticket.name} &lt;%{ticket.email}&gt;
      </td>
  </tr>
  <tr>
      <td>
          <strong>부서</strong>:
      </td>
      <td>
          %{ticket.dept.name}
      </td>
  </tr>
  </tbody>
  </table>
  <br>
  %{message}
  <br>
  <br>
  <hr>
  <div>티켓을 보거나 응답하려면 티켓 지원 시스템에 <a
  href="%{ticket.staff_link}">로그인</a>하십시오.</div>
  <em style="font-size: small">티켓 지원 시스템</em>
  <br>
  <a href="https://osticket.com/"><img width="126" height="19"
      style="width: 126px; " alt="Powered By osTicket"
      src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc"/></a>

[+] ..
[-] ticket.autoresp.yaml [edit]
[-] task.alert.yaml [edit]
[-] task.transfer.alert.yaml [edit]
[-] task.assignment.alert.yaml [edit]
[-] task.activity.alert.yaml [edit]
[-] ticket.reply.yaml [edit]
[-] note.alert.yaml [edit]
[-] message.alert.yaml [edit]
[-] message.autoresp.yaml [edit]
[-] ticket.overlimit.yaml [edit]
[-] ticket.overdue.yaml [edit]
[-] ticket.autoreply.yaml [edit]
[-] ticket.alert.yaml [edit]
[-] ticket.activity.notice.yaml [edit]
[-] transfer.alert.yaml [edit]
[-] task.activity.notice.yaml [edit]
[-] task.overdue.alert.yaml [edit]
[-] assigned.alert.yaml [edit]
[-] ticket.notice.yaml [edit]