PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
ko
/
templates
/
email
#Email template: transfer.alert.yaml #Sent to staff members when a ticket is assigned to them. Tickets can be #assigned automatically by the system or manually by another staff member. #Use %{assigner} to distinguish who made the assignment. --- notes: | 티켓이 해당 부서로 이관될 때 구성원 직원에게 전송됩니다. subject: | 티켓 #%{ticket.number} 이관 : %{ticket.dept.name} body: | <h3>안녕하세요 %{recipient.name} 고객님,</h3> 티켓 <a href="%{ticket.staff_link}">#%{ticket.number}</a>는 <strong>%{staff.name.short}</strong>에 의해 %{ticket.dept.name} 부서로 이관 되었습니다. <br> <br> <blockquote> %{comments} </blockquote> <hr> <div>티켓을 보거나 응답하려면 티켓 지원 시스템에 <a href="%{ticket.staff_link}">로그인</a> 하십시오. </div> <em style="font-size: small; ">티켓 지원 시스템</em> <br> <a href="https://osticket.com/"><img width="126" height="19" alt="Powered By osTicket" style="width: 126px;" src="cid:b56944cb4722cc5cda9d1e23a3ea7fbc"/></a>
[+]
..
[-] ticket.autoresp.yaml
[edit]
[-] task.alert.yaml
[edit]
[-] task.transfer.alert.yaml
[edit]
[-] task.assignment.alert.yaml
[edit]
[-] task.activity.alert.yaml
[edit]
[-] ticket.reply.yaml
[edit]
[-] note.alert.yaml
[edit]
[-] message.alert.yaml
[edit]
[-] message.autoresp.yaml
[edit]
[-] ticket.overlimit.yaml
[edit]
[-] ticket.overdue.yaml
[edit]
[-] ticket.autoreply.yaml
[edit]
[-] ticket.alert.yaml
[edit]
[-] ticket.activity.notice.yaml
[edit]
[-] transfer.alert.yaml
[edit]
[-] task.activity.notice.yaml
[edit]
[-] task.overdue.alert.yaml
[edit]
[-] assigned.alert.yaml
[edit]
[-] ticket.notice.yaml
[edit]