PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
hr
/
help
/
tips
#This is popup help messages for the Admin Panel -> Emails -> Add New Email #Fields: #title - Shown in bold at the top of the popover window #content - The body of the help popover #links - List of links shows below the content #title - Link title #href - href of link (links starting with / are translated to the #helpdesk installation path) #The key names such as 'helpdesk_name' should not be translated as they #must match the HTML #ids put into the page template. --- new_ticket_help_topic: title: Pomoć za novu karticu content: > Odaberite <span class="doc-desc-title">Temu pomoći</span> koja će automatski biti dodjeljena karticama kreiranim putem ove email adrese. <br/><br/> Obrasci povezani sa temom pomoći bit će dodani na novootvorenu karticu, ali neće imati unesenih podataka. links: - title: Upravljanje temama pomoći href: /scp/helptopics.php new_ticket_priority: title: Prioritet novootvorene kartice content: > Odaberite<span class="doc-desc-title">prioritet</span> za novootvorene kartice putem ove email adrese. new_ticket_department: title: Odjel za nove kartice content: > Odaberi <span class="doc-desc-title">Odjel</span> kojem će biti dodjeljene nove kartice otvorene putem ove email adrese. links: - title: Upravljanje odjelima href: /scp/departments.php auto_response: title: Automatski odgovor na novootvorene kartice content: > Možete isključti slanje automatiziranog odgovora korisniku kada otvori novu karticu putem ove email adrese. userid: title: Korisničko ime content: > The Username is utilized in the email authentication process. We accept single address strings, shared mailbox strings, servername + username strings, and a combination of all. links: - title: More Information href: https://docs.osticket.com/en/latest/Admin/Emails/Emails.html username: title: Korisničko ime content: > password: title: Zaporka content: > login_information: title: Podaci za prijavu e-mailom content: > <span class="doc-desc-title">Korisničko ime</span> and <span class="doc-desc-title">Zaporka</span> potrebni su za dohvaćanje IMAP / POP mail sandučića kao i za slanje email poruka putem SMTP. mail_account: title: Dohvaćanje emaila content: > Dohvati email poruke sa udaljenog IMAP ili POP mail box-a i pretvori ih u kartice u službi tehničke podrške. links: - title: Upravljanje <span class="doc-desc-title">Email Polling-om</span> & <span class="doc-desc-title">AutoCron</span> Postavke. href: /scp/settings.php?t=emails host_and_port: title: Udaljeni host content: > Enter the <span class="doc-desc-title">hostname</span> and <span class="doc-desc-title">port</span> number for your mail server. This may be available in the documentation for your hosting account or from your email administrator. <br/><br/> If using non-standard <span class="doc-desc-title">port</span> number with <span class="doc-desc-title">encryption</span> enabled then prefix the hostname with ssl:// or tls:// scheme to hint to supported encryption. <br/><br/> To force a plain connection even when using a standard encryption <span class="doc-desc-title">port</span> then use plain:// scheme. mailbox_folder: title: Mail Folder content: > Enter the <span class="doc-desc-title">Folder</span> name that you wish to fetch mail from. If left empty the system will fetch from the INBOX. protocol: title: Mail Box protokol content: > Select the mail box protocol supported by your remote mail server. IMAP on a secure port highly recommended. authentication: title: Autentifikacija content: > osTicket <span class="doc-desc-title">OAuth2 Plugin</span> is required for Modern Authentication support. links: - title: Download osTicket Plugins href: https://osticket.com/download/ fetch_frequency: title: Učestalost dohvata content: > Unesite koliko često(u minutama) želite da sistem dovaća mailove iz mail box-a. <br/><br/> Vaš izbor određuje prosječnu odgodu automatiziranog odgovora nakon što korisnik pošalje email na ovaj mail box. emails_per_fetch: title: Broj email poruka po svakom dohvatu content: > Unesite broj email poruka koje se procesiraju u jednom trenutku. fetched_emails: title: Dohvaćene email poruke content: > Što želite učiniti sa obrađenim email porukama: <br/><br/> <span class="doc-desc-opt"><b>Premjesti u folder</b></span>: Ova opcija će napraviti backup email poruka in Vašeg INBOX-a u folder po Vašem izboru. Ukoliko folder još ne postoi na Vašem serveru, sistem će ga pokušati kreirati. (<b>Preporučeno</b>) <hr> <span class="doc-desc-opt"><b>Obriši email</b></span>: Ova opcija će obrisati email poruku iz Vašeg INBOX-a nakon što je obrađena. <hr> <span class="doc-desc-opt"><b>Ne čini ništa</b></span>: Ova opcija će ostaviti email poruke u Vašem INBOX-u. Sistem će spremiti ID-ove Vaših email poruka i pokušati ih ne dohvaćati. Ipak, ova opcija može uzrokovati duplikate otvorenih kartica. (<em>Nije preporučljivo</em>) smtp_settings: title: SMTP postavke content: > Email poruke poslane iz službe tehničke podrške mogu se slati kroz SMTP server. Ovo je preporučljiva opcija ukoliko je maoguća, jer se tako povećavaju šanse za uspješnu dostavu poruke, te se smanjuje šansa da će email biti oznaćen kao spam. header_spoofing: title: Dopustite manipulaciju zaglavlja content: > Omogučite ovo kako biste dopustili slanje email poruka putem ovog mail box sa adrese koja nije navedena u <span class="doc-desc-title">Email adrese</span> postavkama. <br/><br/> Ova napredna opcija se koristi za slanje email poruka putem pseudonima ovog mailbox-a. strict_matching: title: Strict Email Matching content: > <b>Enable</b> this option to require the Email Address and the Token's Resource Owner to match. This is useful for preventing accidental authorization of a completely different account. <br><br> <b>Disable</b> this option to allow a different Resource Owner for the Token than the Email Address. This is useful for Shared Mailboxes/Aliases/etc. where you need to use a Service Account or Global Admin to authorize on behalf of the email.
[+]
..
[-] manage.helptopic.yaml
[edit]
[-] install.yaml
[edit]
[-] tickets.queue.yaml
[edit]
[-] emails.banlist.yaml
[edit]
[-] settings.tasks.yaml
[edit]
[-] settings.users.yaml
[edit]
[-] dashboard.my_profile.yaml
[edit]
[-] staff.departments.yaml
[edit]
[-] emails.diagnostic.yaml
[edit]
[-] org.yaml
[edit]
[-] forms.yaml
[edit]
[-] staff.yaml
[edit]
[-] settings.kb.yaml
[edit]
[-] staff.agents.yaml
[edit]
[-] staff.team.yaml
[edit]
[-] staff.agent.yaml
[edit]
[-] settings.autoresponder.yaml
[edit]
[-] staff.staff_members.yaml
[edit]
[-] knowledgebase.category.yaml
[edit]
[-] settings.agents.yaml
[edit]
[-] settings.alerts.yaml
[edit]
[-] manage.custom_list.yaml
[edit]
[-] emails.email.yaml
[edit]
[-] dashboard.audit_logs.yaml
[edit]
[-] staff.department.yaml
[edit]
[-] manage.api_keys.yaml
[edit]
[-] manage.pages.yaml
[edit]
[-] dashboard.dashboard.yaml
[edit]
[-] dashboard.system_logs.yaml
[edit]
[-] tasks.queue.yaml
[edit]
[-] settings.ticket.yaml
[edit]
[-] knowledgebase.canned_response.yaml
[edit]
[-] manage.sla.yaml
[edit]
[-] settings.pages.yaml
[edit]
[-] emails.template.yaml
[edit]
[-] settings.email.yaml
[edit]
[-] staff.groups.yaml
[edit]
[-] knowledgebase.faq.yaml
[edit]
[-] dashboard.staff_directory.yaml
[edit]
[-] manage.schedule.yaml
[edit]
[-] settings.system.yaml
[edit]
[-] manage.filter.yaml
[edit]