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PATH: home / centosnipponia / public_html / ticketing.nipponia.com / include / i18n / hr / help / tips

#This is popup help messages for the Admin Panel -> Settings -> System
#Fields:
#title - Shown in bold at the top of the popover window
#content - The body of the help popover
#links - List of links shows below the content
#title - Link title
#href - href of link (links starting with / are translated to the
#helpdesk installation path)
#The key names such as 'helpdesk_name' should not be translated as they
#must match the HTML #ids put into the page template.
---
helpdesk_status:
 title: Status centra tehničke podrške
 content: >
 If the status is changed to Offline, the client interface will be disabled. Only Admins will be able to access the system.
helpdesk_url:
 title: URL centra za tehničku podršku
 content: >
 Ovaj URL je osnova Vaše osTicket instalacije. Ona se koristi u email komunikaciji kako bi se krajnji korisnik usmjerio na centar tehničke podrške.
helpdesk_name_title:
 title: Naziv centra tehničke podrške
 content: >
 Ovo je naziv koji će biti prikazan u tabu preglednika. Ukoliko je vaš centar tehničke podrške označen, ovo je ime koje će se prikazati pod nazivom stranice.
default_department:
 title: Osnovno odjel
 content: >
 Odaberite osnovni odjel za kartice koje nisu automatski dodjeljene odjelu. Kartice mogu biti dodjeljene po temi podrške, ulaznom emailu i postavkama filtera kartica.
default_schedule:
 title: Default Schedule
 content: >
 Choose the default Schedule to be used by SLA when rendering tickets Overdue.
 links:
 - 
 title: Manage Schedules
 href: /scp/schedules.php
force_https:
 title: Force HTTPS
 content: >
 This setting allows Admins to configure wether or not they want to Force HTTPS system-wide. If enabled, any request that is using the HTTP protocol will be redirected to the HTTPS protocol. Note, this will only work if you have an SSL certificate installed and have HTTPS configured on the server. Note:<rb/> This might affect remote piping scripts. Reference new scripts included in <code>setup/scripts/</code> for updates.
default_page_size:
 title: Osnovna veličina stranice
 content: >
 Odaberite broj prikazanih stavaka po stranici u redu čekanja u kontrolnoj ploči djelatnika. Svaki djelatnik može zasebno prilagoditi broj prikazanih stavaka za sebe podMoje postavke.
default_log_level:
 title: Osnovna razina bilješki
 content: >
 Odredite minimalnu količinu podataka koja će biti spremljena u sistemski dnevnik. Debug predstavlja najmanju razinu ozbiljnosti, dok Greška predstavlja najveću razinu ozbiljnosti. Npr., ukoliko želite želite vidjeti sve bilješke sistemskom dnevniku, odaberite Debug.
purge_logs:
 title: Pročistite dnevnike
 content: >
 Odredite koliko dugo želite zadržati sistemske dnevnike prije nego budu obrisani.
enable_richtext:
 title: Omogući bogat tekst
 content: >
 Ukoliko je omogućeno, ovo će dopustiti korištenje obogaćenog teksta između klijenata i djelatnika.
enable_avatars:
 title: Dozvoli slike profila na nitnom pregledu
 content: >
 Omogući ovo za prikaza slika profila na nitnoj korespondenciji. Izvor slika profila može biti postavljen u Agenti i Korisnici korisničkim postavkama.
 links:
 - 
 title: Psotavke djelatnika
 href: /scp/settings.php?t=agents
 - 
 title: Postavke korisnika
 href: /scp/settings.php?t=users
collision_avoidance:
 title: Izbjegavanje preklapanja djelatnika
 content: >
 Unesite maksimalno vrijeme koje je dozvoljeno agentu podrške da drži zadatak ili zahtjev zaključanim bez ikakve aktivnosti na njemu. Unesite 0 za isključivanje funkcije zaključavanja.
allow_iframes:
 title: Allow System iFrame
 content: >
 Enter comma separated list of urls/domains for the system to be framed in. If left empty, the system will default to 'self'. This accepts domain wildcards, HTTP/HTTPS URL scheme, and port numbers. Example: https://domain.tld, sub.domain.tld:443, http://*.domain.tld
 links:
 - 
 title: Syntax Information (host-source)
 href: "https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/Content-Security-Policy/frame-ancestors#Sources"
acl:
 title: ACL (Access Control List)
 content: >
 Enter a comma separated list of IP addresses to allow access to the system. There are four options to choose which panel(s) to apply the ACL to. <table border="1" cellpadding="2px" cellspacing="0" style="margin-top:7px" ><tbody style="vertical-align:top;"> <tr><th>Apply To</th> <th>Description</th></tr> <tr><td>Disabled</td> <td>Disables ACL altogether.</td></tr> <tr><td>All</td> <td>Applies ACL to all Panels. (ie. Client Portal, Staff Panel, Admin Panel)</td></tr> <tr><td>Client Portal</td> <td>Applies ACL to only Client Portal.</td></tr> <tr><td>Staff Panel</td> <td>Applies ACL to only Staff Panel and Admin Panel.</td></tr> </tbody></table>
embedded_domain_whitelist:
 title: Embedded Domain Whitelist
 content: >
 Enter a comma separated list of domains to be whitelisted for iFrames used in the system. Do not input <code>http(s)</code> or <code>www</code> with the domain; only the domain name will be accepted. This is used when you would like to embed content in the system (eg. YouTube video) via Client Portal, Knowledgebase, etc. If you add an iFrame with a non-whitelisted domain, the system will remove the iFrame automatically. By default the system allows YouTube, Vimeo, DailyMotion, and Microsoft Stream. Example: domain.tld, sub.domain.tld
#Date and time options
date_time_options:
 title: Datum &amp; postavke vremena
 content: >
 Ove postavke određuju pretpostavljene postavke za datum &amp; vrijeme vašeg helpdeska. Možete odabrati korištenje regionalnih pretpostavljenih postavki za odabranu lokaciju, ili možete koristiti vlastite formate koji zadovoljavaju vaše jedinstvene kriterije. Koristite ICU format kao referencu za vašu prilagodbu. Datumi prikazani ispod samo ilustriraju rezultat njihovih odgovarajućih vrijednosti.
 links:
 - 
 title: Pogledajte ICU tablicu oblikovanja datuma
 href: http://userguide.icu-project.org/formatparse/datetime
languages:
 title: Sistemski Jezik
 content: >
 Odaberite primarni jezik te opcionalno sekundarni kako bi ste lokalizirali sučelje za vaše agente i krajnje korisike.
primary_language:
 title: Primarni jezik sustava
 content: >
 Ovaj jezika je prikazan agentima i krajnjim korisnicima ako njihove osobne jezične postavke nisu trenutno dostupne. Ovo uključuje sadržaj korisničkog sučelja, kao i generirani sadržaj poput stranica zahvale i email poruka. Ovo je jezik u kojem će neprevedene verzije vašeg sadržaja biti napisane.
secondary_language:
 title: Dodatni Jezik
 content: >
 Odabreite jezične opcije za agente i krajnje korisnike. Sučelje će biti dostupno u tim jezicima, te će generirani sadržaj poput stranica zahvale i naslova tema za pomoć, biti prevedeni na te jezike.
#Attachments
attachments:
 title: Postavke privitaka i pohrana
 content: >
 Konfiguriraj spremanje privitaka.
default_storage_bk:
 title: Pozadinski sustav za pohranu datoteka
 content: >
 Choose how attachments are stored. Additional storage backends can be added by installing storage plugins
max_file_size:
 title: Maksimalna veličina datoteke
 content: >
 Postavi maksimalnu veličinu datoteke za privitke koje postavljaju agenti. Ovo uključuje pripremljene priloge, članke baze podataka, i privitke u odgovorima na zahtjeve i zadatke. Gornja granica je ogređena PHP's <code>upload_max_filesize</code> parametrom.
 links:
 - 
 title: PHP ini postavke
 href: "http://php.net/manual/en/ini.core.php#ini.upload-max-filesize"
files_req_auth:
 title: Require Login
 content: >
 Enable this setting to forbid serving attachments to unauthenticated users. That is, users must sign into the system (both end users and agents), in order to view attachments. From a security perspective, be aware that the user's browser may retain previously-viewed files in its cache. Furthermore, all file links on your helpdesk automatically expire after about 24 hours.

[+] ..
[-] manage.helptopic.yaml [edit]
[-] install.yaml [edit]
[-] tickets.queue.yaml [edit]
[-] emails.banlist.yaml [edit]
[-] settings.tasks.yaml [edit]
[-] settings.users.yaml [edit]
[-] dashboard.my_profile.yaml [edit]
[-] staff.departments.yaml [edit]
[-] emails.diagnostic.yaml [edit]
[-] org.yaml [edit]
[-] forms.yaml [edit]
[-] staff.yaml [edit]
[-] settings.kb.yaml [edit]
[-] staff.agents.yaml [edit]
[-] staff.team.yaml [edit]
[-] staff.agent.yaml [edit]
[-] settings.autoresponder.yaml [edit]
[-] staff.staff_members.yaml [edit]
[-] knowledgebase.category.yaml [edit]
[-] settings.agents.yaml [edit]
[-] settings.alerts.yaml [edit]
[-] manage.custom_list.yaml [edit]
[-] emails.email.yaml [edit]
[-] dashboard.audit_logs.yaml [edit]
[-] staff.department.yaml [edit]
[-] manage.api_keys.yaml [edit]
[-] manage.pages.yaml [edit]
[-] dashboard.dashboard.yaml [edit]
[-] dashboard.system_logs.yaml [edit]
[-] tasks.queue.yaml [edit]
[-] settings.ticket.yaml [edit]
[-] knowledgebase.canned_response.yaml [edit]
[-] manage.sla.yaml [edit]
[-] settings.pages.yaml [edit]
[-] emails.template.yaml [edit]
[-] settings.email.yaml [edit]
[-] staff.groups.yaml [edit]
[-] knowledgebase.faq.yaml [edit]
[-] dashboard.staff_directory.yaml [edit]
[-] manage.schedule.yaml [edit]
[-] settings.system.yaml [edit]
[-] manage.filter.yaml [edit]