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PATH: home / centosnipponia / public_html / ticketing.nipponia.com / include / i18n / hr / help / tips

#This is popup help messages for the Staff Panel -> Tickets -> Open
#Fields:
#title - Shown in bold at the top of the popover window
#content - The body of the help popover
#links - List of links shows below the content
#title - Link title
#href - href of link (links starting with / are translated to the
#helpdesk installation path)
#The key names such as 'helpdesk_name' should not be translated as they
#must match the HTML #ids put into the page template.
---
search_field:
  title: Polje pretraživanja
  content: >

advanced:
 title: Napredno
 content: >
 Suzite svoju pretragu. kada odaberete kriterije pretrage i pokrenete pretragu, možete napraviti izvoz podataka na dnu stranice kartice.
open_tickets_table:
 title: Tablica otvorenih kartica
 content: >
 Sve trenutno otvorene kartice i one na koje se traži odgovor
ticket:
 title: Kartica
 content: >

date:
  title: Datum
  content: >

subject:
  title: Naslov
  content: >

from:
  title: Od
  content: >

priority:
  title: Prioritet
  content: >

assigned_to:
  title: Dodjeljeno
  content: >

export:
  title: Izvoz
  content: >
    Izvezite podatke koje trenutno pregledavate u CSV datoteku. CSV mogu biti otvorene pomoću tabličnih programa (npr, Microsoft Excel, Apple Pages, OpenOffice, itd.).
advanced_search_dialog:
  title: Napredna pretraga
  content: >

adv_keyword:
 title: Pretraži ključne riječi
 content: >
 Pronađite rezultate pretraživanja na temelju naslova i sadržaja postova kartica i na temelju sadržaja teksta u prilagodljivim poljima korisnika i kartica.
adv_date_range:
 title: Pretraga po vremenskom periodu
 content: >
 Definicija ovdje
merge_types:
 title: Merge Types
 content: >
 Combine Threads: Threads from all Tickets will be displayed chronologically. Separate Threads: Threads from Tickets will be displayed one Ticket at a time.
child_status:
 title: Child Ticket Status
 content: >
 All Child Tickets will be set to a closed status since thread entries will all be moved to the Parent Ticket.
parent_status:
 title: Parent Ticket Status
 content: >
 If you choose to set a Parent Status, the Parent Ticket will be changed to the status you select. The Ticket on top of the list will be the Parent Ticket.
reply_types:
 title: Tipovi odgovora
 content: >
 b>Odgovori svima: Ovaj odgovor se šalje korisniku i suradnicima koje odaberete uključiti. Odgovori korisniku: Ovaj odgovor se šalje samo korisniku, bez suradnika. Ne šalji odgovor putem e-pošte: Nema upozorenja putem e-pošte, no odgovor agenta vidljiv je SVIM korisnicima prilikom pregleda tiketa.

[+] ..
[-] manage.helptopic.yaml [edit]
[-] install.yaml [edit]
[-] tickets.queue.yaml [edit]
[-] emails.banlist.yaml [edit]
[-] settings.tasks.yaml [edit]
[-] settings.users.yaml [edit]
[-] dashboard.my_profile.yaml [edit]
[-] staff.departments.yaml [edit]
[-] emails.diagnostic.yaml [edit]
[-] org.yaml [edit]
[-] forms.yaml [edit]
[-] staff.yaml [edit]
[-] settings.kb.yaml [edit]
[-] staff.agents.yaml [edit]
[-] staff.team.yaml [edit]
[-] staff.agent.yaml [edit]
[-] settings.autoresponder.yaml [edit]
[-] staff.staff_members.yaml [edit]
[-] knowledgebase.category.yaml [edit]
[-] settings.agents.yaml [edit]
[-] settings.alerts.yaml [edit]
[-] manage.custom_list.yaml [edit]
[-] emails.email.yaml [edit]
[-] dashboard.audit_logs.yaml [edit]
[-] staff.department.yaml [edit]
[-] manage.api_keys.yaml [edit]
[-] manage.pages.yaml [edit]
[-] dashboard.dashboard.yaml [edit]
[-] dashboard.system_logs.yaml [edit]
[-] tasks.queue.yaml [edit]
[-] settings.ticket.yaml [edit]
[-] knowledgebase.canned_response.yaml [edit]
[-] manage.sla.yaml [edit]
[-] settings.pages.yaml [edit]
[-] emails.template.yaml [edit]
[-] settings.email.yaml [edit]
[-] staff.groups.yaml [edit]
[-] knowledgebase.faq.yaml [edit]
[-] dashboard.staff_directory.yaml [edit]
[-] manage.schedule.yaml [edit]
[-] settings.system.yaml [edit]
[-] manage.filter.yaml [edit]