PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
zh_CN
/
help
/
tips
#This is popup help messages for the Admin Panel -> Settings -> System page #Fields: #title - Shown in bold at the top of the popover window #content - The body of the help popover #links - List of links shows below the content #title - Link title #href - href of link (links starting with / are translated to the #helpdesk installation path) #The key names such as 'helpdesk_name' should not be translated as they #must match the HTML #ids put into the page template. --- form_title: title: 表单标题 content: > 标题文本显示在表单字段上方的灰色框内 form_instructions: title: 表单说明 content: > 您可添加附加说明,这将有助于引导用户了解表单字段内容和潜在的重要必需数据。 field_sort: title: 字段显示位置 content: > 点击向上和向下箭头图标并拖动字段行以在表单内进行排序。表单保存前,排序偏好不会生效。 field_label: title: 字段标签 content: > 该标签可显示为该字段的提示。通常情况下,简答字段如下所示:<br> <strong>标签:</strong> <input type="text"> field_type: title: 字段内容类型 content: > 用于定义用户预期输入的类型。可选范围广泛,包括简答和冗长的回答、电话号码、日期和时间、复选框、下拉列表或自定义列表选择。 links: - title: 自定义列表 href: /scp/lists.php field_visibility: title: 字段可见性 content: > 选择该字段的可见性和要求选项。<table border="1" cellpadding="2px" cellspacing="0" style="margin-top:7px" ><tbody style="vertical-align:top;"> <tr><th>设置</th> <th>结果</th></tr> <tr><td>可选项</td> <td>代理和终端用户可查看该字段,但均无需解答。</td></tr> <tr><td>必选项</td> <td>代理和终端用户可查看该字段,且均需解答</td></tr> <tr><td>终端用户必选项</td> <td>代理和终端用户可查看该字段,仅终端用户需解答</td></tr> <tr><td>代理必选项</td> <td>代理和终端用户可查看该字段,仅代理需解答</td></tr> <tr><td>内部可选项</td> <td>仅代理可查看该字段,但无需解答。</td></tr> <tr><td>内部必选项</td> <td>仅代理可查看该字段,且需解答。</td></tr> <tr><td>仅适用于终端用户</td> <td>仅终端用户可查看该字段,且需解答。</td></tr> </tbody></table> field_variable: title: 字段自动化 content: > 通过该列中使用的名称,字段数据可用于电子邮件和页面模板。例如,通过<code>%{ticket.variable}</code>可启用常见咨询上的字段,其中<strong>变量</strong>为该列中使用的名称。<br> <br> <em>通过<code>%{</code><code>company.variable}</code>和<code>%{ticket.user.variable}</code>可分别启用公司信息和用户信息。</em> field_delete: title: 删除该字段 content: > 检查并保存表单以删除该表单中的字段。<br> <br> <em>删除字段并不会删除完成表单中字段的先前输入数据。例如,如果之前提交的咨询内含字段数据,删除该表单中的该字段将不会删除咨询中的数据。</em>
[+]
..
[-] manage.helptopic.yaml
[edit]
[-] install.yaml
[edit]
[-] tickets.queue.yaml
[edit]
[-] emails.banlist.yaml
[edit]
[-] settings.tasks.yaml
[edit]
[-] settings.users.yaml
[edit]
[-] dashboard.my_profile.yaml
[edit]
[-] staff.departments.yaml
[edit]
[-] emails.diagnostic.yaml
[edit]
[-] org.yaml
[edit]
[-] forms.yaml
[edit]
[-] staff.yaml
[edit]
[-] settings.kb.yaml
[edit]
[-] staff.agents.yaml
[edit]
[-] staff.team.yaml
[edit]
[-] staff.agent.yaml
[edit]
[-] settings.autoresponder.yaml
[edit]
[-] staff.staff_members.yaml
[edit]
[-] knowledgebase.category.yaml
[edit]
[-] settings.agents.yaml
[edit]
[-] settings.alerts.yaml
[edit]
[-] manage.custom_list.yaml
[edit]
[-] emails.email.yaml
[edit]
[-] dashboard.audit_logs.yaml
[edit]
[-] staff.department.yaml
[edit]
[-] manage.api_keys.yaml
[edit]
[-] manage.pages.yaml
[edit]
[-] dashboard.dashboard.yaml
[edit]
[-] dashboard.system_logs.yaml
[edit]
[-] tasks.queue.yaml
[edit]
[-] settings.ticket.yaml
[edit]
[-] knowledgebase.canned_response.yaml
[edit]
[-] manage.sla.yaml
[edit]
[-] settings.pages.yaml
[edit]
[-] emails.template.yaml
[edit]
[-] settings.email.yaml
[edit]
[-] staff.groups.yaml
[edit]
[-] knowledgebase.faq.yaml
[edit]
[-] dashboard.staff_directory.yaml
[edit]
[-] manage.schedule.yaml
[edit]
[-] settings.system.yaml
[edit]
[-] manage.filter.yaml
[edit]