PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
zh_CN
/
help
/
tips
#This is popup help messages for the Admin Panel -> Staff -> Teams #Fields: #title - Shown in bold at the top of the popover window #content - The body of the help popover #links - List of links shows below the content #title - Link title #href - href of link (links starting with / are translated to the #helpdesk installation path) #The key names such as 'helpdesk_name' should not be translated as they #must match the HTML #ids put into the page template. --- teams: title: 团队 content: > 团队即一个或多个代理互相联合,其目的在于进行咨询分配。团队成员可跨部门组合。 status: title: 状态 content: > 如果<span class="doc-desc-opt">禁用</span>,此团队将无法分配咨询、接收提醒&有关上一次分配的通知。 lead: title: 团队主管 content: > <span class="doc-desc-title">团队</span>可指定主管,但与其他团队成员不同的是,此主管拥有接收<span class="doc-desc-title">提醒 &通知权限</span>。 links: - title: 配置提醒 & 通知 href: /scp/settings.php?t=alerts assignment_alert: title: 分配提醒 content: > 您可为分配至此团队的咨询禁用<span class="doc-desc-title">咨询分配提醒</span>。 links: - title: 配置提醒 & 通知 href: /scp/settings.php?t=alerts members: title: 团队成员 content: > 可通过代理个人设定配置团队成员。 links: - title: 管理工作人员 href: /scp/staff.php
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..
[-] manage.helptopic.yaml
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[-] install.yaml
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[-] tickets.queue.yaml
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[-] emails.banlist.yaml
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[-] settings.tasks.yaml
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[-] settings.users.yaml
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[-] dashboard.my_profile.yaml
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[-] staff.departments.yaml
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[-] emails.diagnostic.yaml
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[-] org.yaml
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[-] forms.yaml
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[-] staff.yaml
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[-] settings.kb.yaml
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[-] staff.agents.yaml
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[-] staff.team.yaml
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[-] staff.agent.yaml
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[-] settings.autoresponder.yaml
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[-] staff.staff_members.yaml
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[-] knowledgebase.category.yaml
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[-] settings.agents.yaml
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[-] settings.alerts.yaml
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[-] manage.custom_list.yaml
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[-] emails.email.yaml
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[-] dashboard.audit_logs.yaml
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[-] staff.department.yaml
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[-] manage.api_keys.yaml
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[-] manage.pages.yaml
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[-] dashboard.dashboard.yaml
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[-] dashboard.system_logs.yaml
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[-] tasks.queue.yaml
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[-] settings.ticket.yaml
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[-] knowledgebase.canned_response.yaml
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[-] manage.sla.yaml
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[-] settings.pages.yaml
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[-] emails.template.yaml
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[-] settings.email.yaml
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[-] staff.groups.yaml
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[-] knowledgebase.faq.yaml
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[-] dashboard.staff_directory.yaml
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[-] manage.schedule.yaml
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[-] settings.system.yaml
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[-] manage.filter.yaml
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