PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
zh_CN
/
help
/
tips
#This is popup help messages for the Admin Panel -> Staff -> Add Staff Form #Fields: #title - Shown in bold at the top of the popover window #content - The body of the help popover #links - List of links shows below the content #title - Link title #href - href of link (links starting with / are translated to the #helpdesk installation path) #The key names such as 'helpdesk_name' should not be translated as they #must match the HTML #ids put into the page template. --- username: title: 用户名 content: > 请选择代理<span class="doc-desc-title">用户名</span>,此用户名应为<span class="doc-desc-title">帮助中心</span>的唯一用户名。 reset2fa: title: 重置两步验证 content: > 如果代理无法使用当前两步验证配置登录帮助中心,管理员可以重置代理的两步验证配置,这样他们就可以在下次成功登录时重新配置。 email_address: title: 电子邮件地址 content: > 输入代理电子邮件地址,此电子邮件地址将用于接收<span class="doc-desc-title">服务中心</span>的<span class="doc-desc-title">提醒 & 通知</span>。 0: <br><br> 1: 工作人员可使用用户名或电子邮件地址登录工作人员控制面板。 welcome_email: title: 欢迎电子邮件 content: > 发送账户访问链接至新代理,使其可设置密码。如果未勾选,您需要设置密码并与新工作人员交流登录信息。 account_password: title: 账户密码 content: > 作为<span class="doc-desc-title">管理员</span>,您可更改代理的密码。 forced_password_change: title: 强制密码更改 content: > 启用此功能,即可强制使新代理在下次登录时更改密码。 agents_signature: title: 代理签名 content: > 创建代理签名,可在回复咨询时选择使用。 account_status: title: 账户状态 content: > 如果代理处于<span class="doc-desc-opt">锁定</span>状态,其无法登录至帮助中心。 assigned_group: title: 已分配组 content: > 选中用于此代理的<span class="doc-desc-title">组</span>所属类别将决定代理在<span class="doc-desc-title">帮助中心</span>内拥有的权限。 links: - title: 管理组 href: /scp/groups.php primary_department: title: 主要部门 content: > 选择一个此代理隶属的主要<span class="doc-desc-title">部门</span>,和一个有效的<span class="doc-desc-title">角色</span>。 links: - title: 管理部门 href: /scp/departments.php primary_role: title: 主要角色 content: > 选择一个代理隶属的主要<span class="doc-desc-title">角色</span>。 primary_role_on_assign: title: 分派时使用主要角色 content: > 启用此会作为当代理被分配在<span class="doc-desc-title">主要部门</span>和<span class="doc-desc-title">扩展权限</span>部门之外的工单和任务时的<span class="doc-desc-title">主要角色</span>的备用。否则代理只有读的权限。 daylight_saving: title: 夏令时 content: > 启用此功能,即可使此代理时区的夏令时自动生效。 limited_access: title: 限制访问 content: > 如果启用此功能,代理仅拥有直接分配或通过团队分配咨询的权限。 directory_listing: title: 目录列表 content: > 启用此功能,即可将此代理列入<span class="doc-desc-title">工作人员目录</span>。 links: - title: 访问工作人员目录 href: /scp/directory.php vacation_mode: title: 休假模式 content: > 如果您将代理状态更改为<span class="doc-desc-opt">休假模式</span>,代理将无法接收任何<span class="doc-desc-title">提醒 & 通知</span>以及分配咨询。
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[-] manage.helptopic.yaml
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[-] install.yaml
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[-] tickets.queue.yaml
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[-] emails.banlist.yaml
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[-] settings.tasks.yaml
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[-] settings.users.yaml
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[-] dashboard.my_profile.yaml
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[-] staff.departments.yaml
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[-] emails.diagnostic.yaml
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[-] org.yaml
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[-] forms.yaml
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[-] staff.yaml
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[-] settings.kb.yaml
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[-] staff.agents.yaml
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[-] staff.team.yaml
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[-] staff.agent.yaml
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[-] settings.autoresponder.yaml
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[-] staff.staff_members.yaml
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[-] knowledgebase.category.yaml
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[-] settings.agents.yaml
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[-] settings.alerts.yaml
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[-] manage.custom_list.yaml
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[-] emails.email.yaml
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[-] dashboard.audit_logs.yaml
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[-] staff.department.yaml
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[-] manage.api_keys.yaml
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[-] manage.pages.yaml
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[-] dashboard.dashboard.yaml
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[-] dashboard.system_logs.yaml
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[-] tasks.queue.yaml
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[-] settings.ticket.yaml
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[-] knowledgebase.canned_response.yaml
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[-] manage.sla.yaml
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[-] settings.pages.yaml
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[-] emails.template.yaml
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[-] settings.email.yaml
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[-] staff.groups.yaml
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[-] knowledgebase.faq.yaml
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[-] dashboard.staff_directory.yaml
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[-] manage.schedule.yaml
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[-] settings.system.yaml
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[-] manage.filter.yaml
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