ꦫꦣꦺꦤ꧀ꦄꦤ꧀ꦠꦱꦺꦤ

PATH: home / centosnipponia / public_html / ticketing.nipponia.com / include / i18n / zh_CN / help / tips

#This is popup help messages for the Admin Panel -> Settings -> System
#Fields:
#title - Shown in bold at the top of the popover window
#content - The body of the help popover
#links - List of links shows below the content
#title - Link title
#href - href of link (links starting with / are translated to the
#helpdesk installation path)
#The key names such as 'helpdesk_name' should not be translated as they
#must match the HTML #ids put into the page template.
---
helpdesk_status:
 title: 帮助中心状态
 content: >
 If the status is changed to Offline, the client interface will be disabled. Only Admins will be able to access the system.
helpdesk_url:
 title: 帮助中心URL地址
 content: >
 这个URL是你安装osTicket的时候必须要用的。它能够在与客户邮件沟通的时候，把终端客户带到你的帮助中心来。
helpdesk_name_title:
 title: 帮助中心名称/标题
 content: >
 此项属于标题，一般出现在浏览器选项卡中。如果您的帮助页面已加入书签，此项即为网站页面的标题/名称。
default_department:
 title: 默认部门
 content: >
 选择默认部门，用于未自动发送至部门的咨询。 根据帮助主题、接收电子邮件和咨询筛选设置发送咨询。
default_schedule:
 title: 默认计划
 content: >
 选择当工单过期时，SLA 使用默认计划
 links:
 - 
 title: Manage Schedules
 href: /scp/schedules.php
force_https:
 title: Force HTTPS
 content: >
 This setting allows Admins to configure wether or not they want to Force HTTPS system-wide. If enabled, any request that is using the HTTP protocol will be redirected to the HTTPS protocol. Note, this will only work if you have an SSL certificate installed and have HTTPS configured on the server. Note:<rb/> This might affect remote piping scripts. Reference new scripts included in <code>setup/scripts/</code> for updates.
default_page_size:
 title: 默认页面大小
 content: >
 选择在工作人员面板中的咨询队列里显示的每页项目数。每个代理还可在我的偏好下自定义自身账户的此数字。
default_log_level:
 title: 默认日志级别
 content: >
 确定在系统日志中记录的问题最低等级。调试表示最严重程度，且错误表示最大严重性。例如，如果要查看系统日志中的所有问题，选择调试。
purge_logs:
 title: 清除日志
 content: >
 决定系统日志删除前的保存时间。
enable_richtext:
 title: 启用富文本
 content: >
 启用此功能，将允许在客户和代理间使用富文本格式。
enable_avatars:
 title: 允许在跟贴里显示头像
 content: >
 Text for Translation
 允许会话中显示 头像 。 头像图片 可在客服或用户的设置页面中设置。
 links:
 - 
 title: 代理设定
 href: /scp/settings.php?t=agents
 - 
 title: 用户设置
 href: /scp/settings.php?t=users
collision_avoidance:
 title: 代理防冲突
 content: >
 输入允许客服在没有任何活动的情况下锁定某个工单或任务的最大时长 输入0禁用锁定功能。
allow_iframes:
 title: Allow System iFrame
 content: >
 Enter comma separated list of urls/domains for the system to be framed in. If left empty, the system will default to 'self'. This accepts domain wildcards, HTTP/HTTPS URL scheme, and port numbers. Example: https://domain.tld, sub.domain.tld:443, http://*.domain.tld
 links:
 - 
 title: Syntax Information (host-source)
 href: "https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/Content-Security-Policy/frame-ancestors#Sources"
acl:
 title: ACL (Access Control List)
 content: >
 Enter a comma separated list of IP addresses to allow access to the system. There are four options to choose which panel(s) to apply the ACL to. <table border="1" cellpadding="2px" cellspacing="0" style="margin-top:7px" ><tbody style="vertical-align:top;"> <tr><th>Apply To</th> <th>Description</th></tr> <tr><td>Disabled</td> <td>Disables ACL altogether.</td></tr> <tr><td>All</td> <td>Applies ACL to all Panels. (ie. Client Portal, Staff Panel, Admin Panel)</td></tr> <tr><td>Client Portal</td> <td>Applies ACL to only Client Portal.</td></tr> <tr><td>Staff Panel</td> <td>Applies ACL to only Staff Panel and Admin Panel.</td></tr> </tbody></table>
embedded_domain_whitelist:
 title: Embedded Domain Whitelist
 content: >
 Enter a comma separated list of domains to be whitelisted for iFrames used in the system. Do not input <code>http(s)</code> or <code>www</code> with the domain; only the domain name will be accepted. This is used when you would like to embed content in the system (eg. YouTube video) via Client Portal, Knowledgebase, etc. If you add an iFrame with a non-whitelisted domain, the system will remove the iFrame automatically. By default the system allows YouTube, Vimeo, DailyMotion, and Microsoft Stream. Example: domain.tld, sub.domain.tld
#Date and time options
date_time_options:
 title: 日期、&amp;时间选项
 content: >
 在下面设置日期与时间的默认格式 &amp;。为帮助台设置时间。您可以选择使用所选语言的默认格式，也可以自定义设置以满足您的要求。自定义设置请参考ICU日期规范表。下面显示的日期只是说明所选格式显示的效果。
 links:
 - 
 title: 参见ICU日期规范表
 href: http://userguide.icu-project.org/formatparse/datetime
languages:
 title: 系统语言
 content: >
 选择系统主语言和可选的系统第二语言，将提供更友好的用户界面。
primary_language:
 title: 系统主语言
 content: >
 如果没有设置相应的语言，则会向代理和用户显示默认语言。包括界面内容、感谢页面和电子邮件等自定义内容。 这是需您自行编辑的未翻译语言。
secondary_language:
 title: 第二语言
 content: >
 请选择您的代理和最终用户的偏好语言选项。该界面将用于下列语言，定制内容，比如致谢页和帮助主题名等，将被翻译成下列语言。
#Attachments
attachments:
 title: 附件设置及存储
 content: >
 设置附件如何保存
default_storage_bk:
 title: 后端文件存储
 content: >
 Choose how attachments are stored. Additional storage backends can be added by installing storage plugins
max_file_size:
 title: 最大文件尺寸
 content: >
 选择客服可以上传的最大附件尺寸。该容量包含已取消的附件、知识库文章、工单相关附件及任务回复，该数据的上限由PHP的<code>upload_max_filesize</code>参数决定。
 links:
 - 
 title: PHP ini设置
 href: "http://php.net/manual/en/ini.core.php#ini.upload-max-filesize"
files_req_auth:
 title: Require Login
 content: >
 Enable this setting to forbid serving attachments to unauthenticated users. That is, users must sign into the system (both end users and agents), in order to view attachments. From a security perspective, be aware that the user's browser may retain previously-viewed files in its cache. Furthermore, all file links on your helpdesk automatically expire after about 24 hours.

[+] ..
[-] manage.helptopic.yaml [edit]
[-] install.yaml [edit]
[-] tickets.queue.yaml [edit]
[-] emails.banlist.yaml [edit]
[-] settings.tasks.yaml [edit]
[-] settings.users.yaml [edit]
[-] dashboard.my_profile.yaml [edit]
[-] staff.departments.yaml [edit]
[-] emails.diagnostic.yaml [edit]
[-] org.yaml [edit]
[-] forms.yaml [edit]
[-] staff.yaml [edit]
[-] settings.kb.yaml [edit]
[-] staff.agents.yaml [edit]
[-] staff.team.yaml [edit]
[-] staff.agent.yaml [edit]
[-] settings.autoresponder.yaml [edit]
[-] staff.staff_members.yaml [edit]
[-] knowledgebase.category.yaml [edit]
[-] settings.agents.yaml [edit]
[-] settings.alerts.yaml [edit]
[-] manage.custom_list.yaml [edit]
[-] emails.email.yaml [edit]
[-] dashboard.audit_logs.yaml [edit]
[-] staff.department.yaml [edit]
[-] manage.api_keys.yaml [edit]
[-] manage.pages.yaml [edit]
[-] dashboard.dashboard.yaml [edit]
[-] dashboard.system_logs.yaml [edit]
[-] tasks.queue.yaml [edit]
[-] settings.ticket.yaml [edit]
[-] knowledgebase.canned_response.yaml [edit]
[-] manage.sla.yaml [edit]
[-] settings.pages.yaml [edit]
[-] emails.template.yaml [edit]
[-] settings.email.yaml [edit]
[-] staff.groups.yaml [edit]
[-] knowledgebase.faq.yaml [edit]
[-] dashboard.staff_directory.yaml [edit]
[-] manage.schedule.yaml [edit]
[-] settings.system.yaml [edit]
[-] manage.filter.yaml [edit]