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PATH: home / centosnipponia / public_html / ticketing.nipponia.com / include / i18n / da / help / tips

#This is popup help messages for the Admin Panel -> Manage -> SLA Plan
#Fields:
#title - Shown in bold at the top of the popover window
#content - The body of the help popover
#links - List of links shows below the content
#title - Link title
#href - href of link (links starting with / are translated to the
#helpdesk installation path)
#The key names such as 'helpdesk_name' should not be translated as they
#must match the HTML #ids put into the page template.
---
name:
 title: Navn
 content: >
 Vælg et beskrivende navn for denne SLA Plan der vil afspejle dens formål.
grace_period:
 title: Afdragsfri Periode
 content: >
 Determine the number of hours after a ticket is created that it will be automatically marked as overdue. Hours are counted during the specified Schedule. The hierarchy is Department Schedule, SLA Schedule, then System Default Schedule. If no Schedule is configured, the Hours are counted 24/7 (even after business hours) until the Ticket is Overdue.
transient:
 title: Forbigående
 content: >
 Forbigående SLA'er betragtes som midlertidige og kan tilsidesættes af en ikke-forbigående SLA på Afdelingen overførsel, eller når dens Hjælpe Emne er ændret.
schedule:
 title: Tidsplan
 content: >
 Vælg den tidsplan der skal benyttes af denne SLA når sager er forfaldne. Vær opmærksom på at afdelingsindstillinger kan overstyre denne tidsplan.
 links:
 - 
 title: Administrer tidsplaner
 href: /scp/schedules.php

[+] ..
[-] manage.helptopic.yaml [edit]
[-] install.yaml [edit]
[-] tickets.queue.yaml [edit]
[-] emails.banlist.yaml [edit]
[-] settings.tasks.yaml [edit]
[-] settings.users.yaml [edit]
[-] dashboard.my_profile.yaml [edit]
[-] staff.departments.yaml [edit]
[-] emails.diagnostic.yaml [edit]
[-] org.yaml [edit]
[-] forms.yaml [edit]
[-] staff.yaml [edit]
[-] settings.kb.yaml [edit]
[-] staff.agents.yaml [edit]
[-] staff.team.yaml [edit]
[-] staff.agent.yaml [edit]
[-] settings.autoresponder.yaml [edit]
[-] staff.staff_members.yaml [edit]
[-] knowledgebase.category.yaml [edit]
[-] settings.agents.yaml [edit]
[-] settings.alerts.yaml [edit]
[-] manage.custom_list.yaml [edit]
[-] emails.email.yaml [edit]
[-] dashboard.audit_logs.yaml [edit]
[-] staff.department.yaml [edit]
[-] manage.api_keys.yaml [edit]
[-] manage.pages.yaml [edit]
[-] dashboard.dashboard.yaml [edit]
[-] dashboard.system_logs.yaml [edit]
[-] tasks.queue.yaml [edit]
[-] settings.ticket.yaml [edit]
[-] knowledgebase.canned_response.yaml [edit]
[-] manage.sla.yaml [edit]
[-] settings.pages.yaml [edit]
[-] emails.template.yaml [edit]
[-] settings.email.yaml [edit]
[-] staff.groups.yaml [edit]
[-] knowledgebase.faq.yaml [edit]
[-] dashboard.staff_directory.yaml [edit]
[-] manage.schedule.yaml [edit]
[-] settings.system.yaml [edit]
[-] manage.filter.yaml [edit]